Food & Beverage Supervisor

Horseshoe Bay Resort • Houston, TX

1d • Onsite

About The Position

The Food & Beverage Supervisor is responsible for overseeing the daily operations of the hotel’s dining outlets, lounges, banquets, and/or in-room dining to ensure an exceptional luxury guest experience. This role supports the Food & Beverage Manager by supervising associates, maintaining service standards, and ensuring that all food and beverage operations run smoothly, efficiently, and in line with the hotel’s brand of excellence.

Requirements

• Previous supervisory experience in food & beverage, preferably in a luxury hotel, resort, or fine dining environment.
• Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.
• Excellent knowledge of service standards, fine dining etiquette, and luxury hospitality practices.
• Strong problem-solving skills and ability to remain composed in high-pressure situations.
• Proficiency with POS systems and basic knowledge of inventory/cost control.
• Flexible availability, including nights, weekends, and holidays.
• Ability to stand or walk for extended periods of time.
• Ability to carry trays, move chairs/tables, and lift up to 30 lbs. as required.
• Food Handler Certification
• TABC

Responsibilities

• Supervise and coordinate the activities of the Food & Beverage team to ensure consistent, high-quality service.
• Maintain luxury service standards across all outlets, ensuring guest expectations are exceeded.
• Train, coach, and support associates in service techniques, menu knowledge, and guest engagement.
• Assist in scheduling, monitoring attendance, and ensuring adequate coverage during peak hours.
• Oversee opening and closing procedures for outlets, ensuring readiness, cleanliness, and compliance with hotel policies.
• Monitor food and beverage quality, presentation, and portion control, addressing concerns promptly.
• Handle guest inquiries, requests, and complaints with professionalism and efficiency.
• Support financial objectives by monitoring costs, reducing waste, and promoting upselling techniques.
• Ensure compliance with health, safety, and sanitation regulations.
• Collaborate with culinary, banquets, and other hotel departments to ensure seamless service delivery.
• Assist with inventory management and ordering of supplies.

Benefits

• Competitive pay
• Hilton Travel discounts on all Hilton brand properties worldwide
• Hotel room discounts with our Crescent managed properties across North America for you and your family members
• Excellent benefits plans for eligible associates and your family members
• Paid time off
• Career development opportunities in a luxury hospitality environment
• Free meals
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed