Food & Beverage Runner

The Portland Regency Hotel & Spa • Portland, ME

1d • Onsite

About The Position

Responsible for timely and efficient food delivery to F&B outlets and guest rooms, while maintaining cleanliness, organization, and strong communication within the team.

Requirements

• A friendly, professional demeanor and passion for hospitality.
• Strong communication and multitasking skills.
• Ability to stand for extended periods and lift up to 25 lbs.
• Team-oriented attitude and willingness to help wherever needed.
• Ability to communicate clearly and professionally with guests and team members.
• Able to read and interpret documents such as safety rules, policies, and procedures.
• Comfortable writing basic reports or messages and speaking confidently with customers or colleagues.
• Must be reliable, punctual, and able to work flexible morning shifts, including weekends.
• Ability to stand and walk for extended periods.
• Frequent talking, hearing, and use of hands and arms; occasional climbing or balancing.
• Ability to lift or move up to 25 lbs as needed.
• Must be able to adjust focus and have close and distance vision.

Nice To Haves

• Previous restaurant or hospitality experience preferred, but we’re happy to train the right person!

Responsibilities

• Deliver food promptly and accurately to F&B outlets and guest rooms.
• Answer and process room service phone orders accurately and efficiently.
• Prepare trays and carts for room service delivery, ensuring all necessary utensils and accompaniments are included.
• Inspect food and beverage items to ensure they meet quality and presentation standards prior to delivery.
• Retrieve room service trays and carts in a timely manner.
• Deliver VIP amenities and special orders as assigned.
• Maintain knowledge of daily specials and menu offerings.
• Assist with resetting tables and seating guests as needed.
• Clear dirty dishes and glassware from wait stations and dining areas.
• Stock and replenish wait stations, salad dressings, bread stations, and room service supplies as needed.
• Maintain cleanliness of kitchen, room service areas, carts, and all workspaces; complete end-of-shift cleaning duties.
• Communicate effectively with hosts, servers, bartenders, and kitchen staff to ensure smooth service operations.
• Support dining room operations as needed to ensure efficient guest service.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Short-Term Disability insurance
• Holidays
• PTO
• Sick Time
• HHA Discounts
• Fitness Center use
• Uniform
• Parking
• Employee Meal
• 401k plan with a match after one year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed