Food & Beverage Operations Lead - Peoria Sports Complex

Compass Group • Peoria, AZ

5d • $21 - $28 • Onsite

About The Position

The Senior Operations Lead is an experienced hourly leadership position responsible for supporting the execution of food and beverage operations. This role serves as a senior resource for Supervisors and frontline team members, helping to ensure exceptional guest experiences, operational excellence, and consistent execution of Levy standards.

Requirements

• Experienced hourly leadership position
• Support the execution of food and beverage operations
• Serve as a senior resource for Supervisors and frontline team members
• Ensure exceptional guest experiences
• Ensure operational excellence
• Ensure consistent execution of Levy standards
• Florida Level 2 background screening may be required for certain positions.

Nice To Haves

• Diversity of thought and inclusion for all is what drives our success

Responsibilities

• Lead daily operations in assigned areas, including concessions, premium clubs, suites, catering, or restaurants.
• Ensure operational readiness before, during, and after events.
• Monitor service quality, staffing deployment, and workflow efficiency.
• Ensure Levy hospitality and service standards are consistently executed.
• Provide guidance, coaching, and direction to Supervisors, Leads, and hourly team members.
• Support management in communicating operational priorities and expectations.
• Act as the lead operational contact when managers are engaged elsewhere.
• Respond to guest concerns and assist with service recovery efforts.
• Report operational, guest, or safety concerns to management.
• Assist with shift planning and labor deployment.
• Complete required operational documentation and event reports.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed