Food & Beverage Manager

Montage Hotels & ResortsLaguna Beach, CA
Onsite

About The Position

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage ,, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage , is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Requirements

  • A minimum of one year of previous Food and Beverage supervisory or management experience
  • Excellent verbal and written communication skills
  • Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
  • Microsoft Office products; Word, Excel, PowerPoint, and Outlook
  • Embrace Technology – continually learn, adapt and master to new operating system
  • Knowledge of food and alcoholic beverages
  • Ability to work a flexible schedule including weekends and holidays

Nice To Haves

  • Luxury hotel experience, a plus

Responsibilities

  • Provide strategic and operational leadership, guidance, direction, and tactical expertise on food and beverage concepts
  • Drive hotel profitability through revenue generation in various food and beverage/outlets (i.e., room service, restaurants, banquets, pool, kitchens, stewarding, retail), cost control, guest satisfaction, and associate engagement
  • Interact positively with guests promoting hotel facilities and services
  • Resolve opportunities to the satisfaction of involved parties
  • Maintain communication with all departments to ensure guest service needs are met
  • Move throughout the facility of division to support overall hotel and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
  • Responsible for the selection, training, and development of key leadership personnel within the division and its departments
  • Able to exercise personnel action discretion within the hotel’s policies
  • Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld
  • Promptly addresses all operational issues with Management and Staff
  • Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws
  • Control payroll and equipment costs (minimizing loss and misuse)
  • Ensure the department abides by all safety and sanitation policies
  • Create and maintain staffing schedules, ensuring appropriate coverage
  • Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
  • Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
  • Deliver on guests’ expectations and have the desire to create WOW moments
  • Perform additional duties as assigned that may be outside the scope of duties, based on business needs

Benefits

  • DTO (Discretionary Time Off)
  • Healthcare benefits
  • Health Savings Account and Flexible Spending Accounts
  • 401[k] retirement plan with company matching, fully vested, and loan option
  • Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
  • Fertility & Family Forming Assistance
  • Parental leave pay differential
  • Pet Insurance
  • Hotel discounts
  • Free meals
  • Fitness & wellness discounts
  • LinkedIn Learning membership
  • Hearts of Montage ,/Hearts of Pendry community engagement
  • Associate’s events throughout the year
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