Food & Beverage Manager

Hilton Grand Vacations•Myrtle Beach, SC

3d•Onsite

About The Position

Join the team at Harbour Lights Resort, where exceptional service and memorable guest experiences are at the heart of what we do. We are seeking an experienced and passionate Food & Beverage Manager to lead our dining and bar operations, elevate service standards, and inspire a high-performing team. This role is ideal for a hands-on leader who thrives in a resort environment and is driven to create outstanding culinary and hospitality experiences for every guest.

Requirements

High School diploma or equivalent
3+ years' experience in the culinary field
3+ years of supervisory experience in the culinary field
Valid Sanitation and Safety Certificate
Excellent coaching and mentoring skills
Ability to lead and motivate a team

Nice To Haves

Completion of a formal culinary training or apprenticeship program
Minimum 2 years of management experience

Responsibilities

Lead all aspects of the kitchen of the Food and Beverage department.
Work with all resort departments to meet guest expectations.
Train, supervise, schedule, hold accountable and assist in evaluating Team Members.
Perform any other duties that may be necessary to the daily functioning of the resort.
Work alongside the Front of House Restaurant Manager by routinely supervising the front-of-house operations and being present on the floor when needed.
Forecast the F&B Department regarding staffing and financial metrics to achieve the goals of the company, team members, and guests.
Establish recipes, quality standards, production schedules, and timelines.
Actively lead all aspects of and ensure that daily food preparation and presentation standards are met.
Schedule team members and process payroll timely and accurately.
Demonstrate and provide training to team members on cookery, knife skills, proper cooking techniques and plating presentation.
Delegate job functions for assigned workstations with attention to detail, speed, and accuracy.
Collaborate with Front of House F&B Manager hearing what guests are asking for or enjoy; to create menu items, daily specials beverage menus/pairings, to enhance guest offerings.
Implement effective controls for food, beverage, retail, and labor costs within the department to ensure efficient operation and expenses stay within budget limitations in efforts to achieve budgeted revenue and labor expenses.
Investigate and resolve food quality complaints.
Review, evaluate, and change operational procedures as needed.
Attend and administer staff meetings, food/alcohol vendor training, strategy meetings, and executive training classes.
Prepare food & beverage department budgets and monitor expenditures to ensure costs of goods sold and operating expenses are handled according to budget.
Plan and develop procedures to improve operations, establish work priorities and departmental goals, and coordinate department training and development.
Consistently report to management on priorities and activities of the department.
Direct communication with departments and outside entities and act as a business contact with colleagues, purveyors, and Health Department officials.
Ensure daily checklists are completed for Quality Assurance (QA) standards and maintain complete and current Safety Data Sheets (SDS) logbook and safety binder.
Maintain cleanliness and proper sanitation of food and beverage areas and ensure compliance with state food, liquor (where applicable), and sanitation laws and regulations.
Work closely with management to ensure that all areas of food and beverage outlets are improving revenues and guest satisfaction.
Routinely touch tables on the service floor to ensure guest satisfaction and handle and resolve guest complaints during shift.
Ensure all guest interactions are handled in a positive, accurate and efficient manner.
Respond to client’s menu inquiries for events and custom curates as needed.
Complete monthly inventory counts of all items & maintain daily logs of waste, & into circulation items.
Complete bi-weekly food vendor orders to ensure that enough product is on site for service.
Keep accurate temperature logs of delivering truck orders, service stations, all refrigerators & freezers and equipment.
Maintain a Green rating with the Health Department and stay in compliance with EcoSure audits.
Assist in all other related duties as assigned.