Food & Beverage Manager - Little Beach House Malibu

Soho House & Co.Malibu, CA
$75,000 - $80,000Onsite

About The Position

At Little Beach House Malibu, a Food & Beverage Manager is responsible for managing service, quality control, and ensuring a consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily, weekly, and monthly delivery on special projects and ensuring optimal member, guest, and staff experience is executed. As a Food and Beverage Manager, you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing/hiring for specific areas of the business, inventory, purchasing, vendor relationships, and ensuring the business is optimized to its highest standards, staff, and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customers, understanding and implementing opportunities that drive efficiency and effective processes. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training, and oversight of F&B staff scheduling.

Requirements

  • Minimum of 5+ years’ experience in a similar capacity.
  • Detail-oriented, process-driven, and ability to problem-solve in high-volume and demanding fast-paced environments.
  • POS (or alternative), Open Table, Opera, or other Hospitality-driven technologies experience.
  • Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service.
  • Passionate about food and beverages trends and best practices and local health & safety compliancy regulations.
  • Ability to manage personnel and meet / exceed financial targets.
  • Guest-oriented and service-minded as well as flexible and pro-active.

Responsibilities

  • Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing, and member/guest experience is above par and profit meets targeted budgets.
  • Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service.
  • Partner with internal and external stakeholders to create, design, train, and implement exceptional menus, purchase goods, and continuously make necessary improvements.
  • Proactive in identifying customers’ needs and responsive in developing action plans that enhance experience and mitigate risk.
  • Engage and comply with HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining, and training all new hires to be high performers with high potential.
  • Establish targets, KPIs, schedules, policies, and procedures.
  • Drive transparency and open channels of communication that foster team awareness, ownership, and accountability with emphasis on motivation and teamwork.
  • Comply with all allergy procedures and maintain a clean, sanitary, healthy, and safe work environment for staff, members, guests, and safety regulations.
  • Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedures, staffing, sales, profit, and proactive solutions to mitigate future risk.

Benefits

  • Medical, Dental & Vision
  • Retirement fund with a 2% match
  • Sick days + vacation days
  • Training to develop technical and managerial skills
  • Career progression domestically or internationally
  • Mentoring, apprenticeship, local outreach and sustainability programs
  • Extensive range of internally and externally run courses
  • Access to monthly calendars for trips, trainings, and events related to food and drink
  • Monthly team events (fitness sessions, cinema screenings, art classes)
  • Substantial meal free of charge while on duty
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