Food & Beverage Manager

BallenIsles Country Club

1d•$60,000 - $70,000

About The Position

Sparrows Point Country Club is seeking an enthusiastic and experienced Food & Beverage Manager to join our team! This is a hands‑on leadership role responsible for supporting all daily dining and banquet operations while ensuring a consistently high‑quality, member‑focused experience. As a key member of our Food & Beverage leadership team, you will help create a warm, welcoming environment for members and guests while upholding the club’s service standards and assisting in the coordination of dining room and event operations. This is a hands-on leadership position responsible for supporting daily dining and banquet operations and delivering a consistently high-quality, member-focused experience.

Requirements

3–5 years of front-of-house leadership experience in a high-end restaurant, private club, or hospitality environment
Strong understanding of service standards, dining room operations, and event execution
Demonstrated ability to lead, coach, and motivate team members
Excellent communication, organizational, and interpersonal skills
Ability to multitask and remain professional in a fast-paced environment
Availability to work evenings, weekends, and holidays as required
Ability to stand and walk for extended periods
Ability to lift up to 25 pounds as needed
Schedule flexibility based on business needs

Responsibilities

Works closely with the Executive Chef and General Manager, this role oversees front-of-house service, bar service, member dining, and event execution while upholding service standards, operational efficiency, and fiscal responsibility
In addition to floor leadership, supports administrative and communication functions including daily dinner reservation management, Jonas POS administrative support, coordination of dining and event information
Leads by example, provides real-time coaching, and ensures consistent execution of front-of-house standards and procedures
Supports daily front-of-house operations for à la carte dining, bar service, member events, and private functions
Serves as a visible floor leader, modeling service standards appropriate to a private club environment
Assist with training initiatives and reinforce service standards and Standard Operating Procedures (SOPs)
Oversee clubhouse opening and closing procedures and ensure completion of operational checklists
Assist with scheduling and daily staffing decisions; manage floor pacing and staffing levels during service
Provide real-time coaching and operational support to FOH staff, including POS assistance as needed
Manage daily dinner reservations, including seating charts, reservation pacing, and floor plans
Coordinate seating and service logistics for events and maintain website dining and event details
Support revenue goals through suggestive selling and promotion of Club offerings
Maintain dining room cleanliness, organization, and presentation standards
Ensure compliance with all applicable health, safety, and sanitation regulations
Lead training initiatives and reinforce service expectations
Perform other duties as assigned by management to support Food & Beverage operations
Consistently demonstrate professional leadership presence on the floor during assigned shifts
Support high levels of member satisfaction through attentive service, responsiveness, and effective issue resolution
Maintain accurate and timely dinner reservation management and seating plans
Support efficient labor utilization through effective floor management and communication with leadership
Reinforce service standards and SOPs through ongoing coaching and training support
Demonstrate reliability, punctuality, and preparedness for all scheduled shifts
Communicate clearly and professionally with members, staff, and management
Adapt to changing operational needs and contribute positively to a collaborative team environment
Performance will be evaluated based on overall contribution to service quality, operational effectiveness, teamwork, and adherence to Club standards