Food & Beverage Manager

Schulte Hospitality Group•Miami Beach, FL

3d•Onsite

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Food & Beverage Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Requirements

High school diploma or equivalent required
Minimum of 3-5 years of experience in a supervisory role within the hospitality industry, preferably in a fine dining or high-end restaurant environment.
Computer skills (word processing, spreadsheet, and presentation software)
Self-motivated individual with excellent written, verbal, and organizational skills.
Must be flexible and able to work with a variety of people.
Ability to handle stressful situations and to prevent and/or handle emergency situations.
Ability to multitask in high pressure situations based on company requirements.

Nice To Haves

Bachelor’s degree in Hospitality Management or related field preferred.

Responsibilities

Oversee daily operations on the restaurant floor, ensuring that guests receive outstanding service and that staff operate efficiently and professionally.
Assist in the development of staff and practices to support the operational needs of the restaurant.
Ensure guest satisfaction by approaching every table and ensuring guests' dining expectations are met.
Complete dinner reservations for VIP guests.
Conduct daily pre-shift meetings and regular staff trainings.
Review and assign daily operational tasks to staff.
Ensure equipment is in proper working order.
Maintain cleanliness in all areas of the restaurant.
Monitor service levels on the dining room floor and adjust staffing as needed.
Train all employees on steps of service, sequence of service, and hold them accountable to the standards.
Effectively oversee and direct the restaurant in a smooth and operational manner.
Manage all staff members in the agreed standard of food service during shift.
Guide and lead by example in all areas of restaurant conduct.
Train and develop employees, ensuring they have the necessary skills to perform their duties.
Promote the safe use of the restaurant, its equipment and building.
Respond to any changes in the restaurant as dictated by the needs of the operations and the company.
Provide a clear handover during shift changes.
Ensure that all staff are well briefed on the daily responsibilities and are given constant supervision and motivation on all aspects of their work.
Notify the staff of all menu changes, specialties, event menus and changes to standards prior to the commencement of service.
Develop an open culture of communication, both formal and informal.
Provide friendly, courteous, and professional service always.
Provide quick and efficient service.
Demonstrate a high standard of personal appearance and ensure good personal hygiene.
Adhere to the agreed standards of food service.
Actively seek feedback from customers on a regular basis.
Work with restaurant staff to create a positive dining experience for guests.
Greet customers and answer all questions.
Alert team members when tables are in need of attention if they are not present assists them in helping with their tables.
Have knowledge of the menu, with the ability to make suggestions.
Ensure tables are enjoying their meals and take action to correct any problems.
Collect payments from tables.
Promote the training and development of staff to ensure standards are maintained and monitors all training and development within the department.
Manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
Manage all disciplinary and grievance issues within the department.
Constantly monitor the grooming and personal hygiene of the team.
Direct the setting up of the restaurant, ensuring all necessary work is completed prior to the commencement of service.
Ensure that all restaurant equipment is maintained to operating specifications and completes weekly maintenance lists where necessary.
Have a detailed knowledge of department brand standards and is able to explain the standards to the team.
Clean tables and remove dishes after the customer leaves, or as needed.
Ensure availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials.
Reset tables when customer leaves for next customer party when needed.
Perform other job-related duties as directed.
Work as a team player at all times and be prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible.

Benefits

Daily Pay
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!