Food & Beverage Lana'i Assistant Manager Program (L.A.M.P)

Four Seasons Hotels and Resorts • Lanai City, HI

13d • Onsite

About The Position

The Four Seasons Resort Lāna’i is looking for a F&B L.A.M.P. who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. This 12–18‑month rotational program offers Lanaʻi residents a structured pathway to develop leadership capabilities within Four Seasons. Participants gain hands‑on operational experience in Food & Beverage, with rotational exposure across Restaurants, Pool & Beach, In‑Room Dining, Banquets, and/or Stewarding. The program emphasizes experiential learning, mentorship, and performance feedback to support long‑term career growth.

Requirements

• Successful candidate must possess legal work authorization in United States
• Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
• Hawaii Food Handler’s Card and Hawaii Maui County liquor card is required for this role
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

Responsibilities

• Support leadership with daily Food & Beverage operations while maintaining a strong, visible presence on the floor
• Deliver exceptional guest experiences by upholding service standards and addressing guest feedback, concerns, and special requests
• Build and maintain relationships with both repeat and new guests to drive satisfaction and loyalty
• Monitor facility and equipment conditions; recommend enhancements as needed
• Partner with Culinary and Front‑of‑House leadership on menu updates and special offerings
• Ensure compliance with company policies and all health, safety, and regulatory requirements
• Attend, participate in, and occasionally lead meetings, training sessions, and daily pre‑shift briefings
• Support onboarding by ensuring new hires are properly trained and entered into payroll systems per training guidelines
• Provide ongoing coaching, feedback, and performance updates to service staff and management
• Facilitate clear communication between Front‑ and Back‑of‑House teams to ensure smooth operations
• Participate in cross‑departmental meetings to promote collaboration and operational alignment
• Learn and consistently apply service and cultural standards while demonstrating strong knowledge of hotel products and services
• Develop skills in labor management and cost control through scheduling, budgeting, inventory, purchasing, and operational efficiencies

Benefits

• Hourly Rate: $28.19
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed