Food & Beverage Host, Amici Italia (Full-Time; Varied)

Harrah's Cherokee Casino ResortCherokee, NC
Onsite

About The Position

The Food & Beverage Host creates a warm, welcoming, and efficient first impression for all guests by greeting, seating, and supporting them throughout their dining experience. This role manages the restaurant’s seating flow using ProHost or other computerized reservation systems, provides menus and information on specials, and assists with guest inquiries or concerns. The Host helps maintain a clean and organized front‑of‑house environment, supports servers and bartenders with basic service tasks, and contributes to responsible alcohol service in accordance with EBCI liquor laws. The position upholds all regulatory, departmental, and company policies while promoting the service culture, values, and Code of Commitment of Caesars Entertainment.

Requirements

  • Must be 18 years of age or older.
  • High school diploma or GED preferred.
  • Six months prior food service experience preferred.
  • RASP certification is required (can be completed within 30 days of hire date).
  • Strong guest service, communication, decision-making, and teamwork skills.
  • Able to multitask, prioritize, and work closely with others.
  • Must remain adaptable, eager to learn, and receptive to direction.
  • Professional appearance with high personal hygiene standards.
  • Proficient with Microsoft applications, including Excel.
  • Extremely detail-oriented with a strong work ethic and desire for continued growth.
  • Able to remain mobile throughout the casino, stand for extended periods, perform frequent physical movements, and lift up to 25 pounds.
  • Able to respond to visual and auditory cues.
  • Effective in fast-paced, high-pressure environments.
  • Able to communicate clearly in English and follow instructions accurately.
  • Comfortable working amid varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke).
  • Flexibility to work evenings, weekends, and holidays.

Responsibilities

  • Creates a warm, welcoming, and efficient first impression for all guests by greeting, seating, and supporting them throughout their dining experience.
  • Manages the restaurant’s seating flow using ProHost or other computerized reservation systems.
  • Provides menus and information on specials.
  • Assists with guest inquiries or concerns.
  • Helps maintain a clean and organized front‑of‑house environment.
  • Supports servers and bartenders with basic service tasks.
  • Contributes to responsible alcohol service in accordance with EBCI liquor laws.
  • Upholds all regulatory, departmental, and company policies.
  • Promotes the service culture, values, and Code of Commitment of Caesars Entertainment.
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