Food & Beverage Host, Amici Italia (Full-Time; Varied)
About The Position
The Food & Beverage Host creates a warm, welcoming, and efficient first impression for all guests by greeting, seating, and supporting them throughout their dining experience. This role manages the restaurant’s seating flow using ProHost or other computerized reservation systems, provides menus and information on specials, and assists with guest inquiries or concerns. The Host helps maintain a clean and organized front‑of‑house environment, supports servers and bartenders with basic service tasks, and contributes to responsible alcohol service in accordance with EBCI liquor laws. The position upholds all regulatory, departmental, and company policies while promoting the service culture, values, and Code of Commitment of Caesars Entertainment.
Requirements
- Must be 18 years of age or older.
- RASP certification is required.
- Strong guest service, communication, decision‑making, and teamwork skills; able to multitask, prioritize, and work closely with others while remaining adaptable, eager to learn, and receptive to direction.
- Professional appearance with high personal hygiene standards; proficient with Microsoft applications, including Excel; extremely detail‑oriented with a strong work ethic and desire for continued growth.
- Able to remain mobile throughout the casino, stand for extended periods, perform frequent physical movements, lift up to 25 pounds, and respond to visual and auditory cues.
- Effective in fast‑paced, high‑pressure environments; able to communicate clearly in English and follow instructions accurately.
- Comfortable working amid varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke), with flexibility to work evenings, weekends, and holidays.
Nice To Haves
- High school diploma or GED preferred.
- Six months prior food service experience preferred.
Responsibilities
- Demonstrate the organization’s mission, values, ethics, and service culture through daily actions and interactions.
- Support departmental goals by following established procedures, standards, and work practices.
- Identify basic issues or inefficiencies and communicate them to supervisors to support continuous improvement.
- Perform daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
- Follow direction on task assignments, workflow priorities, and operational requirements to support smooth operations.
- Maintain compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.
- Use resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
- Meet performance expectations related to productivity, accuracy, and service quality.
- Support process improvements by adopting new procedures and providing feedback when requested.
- Provide friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
- Assist guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
- Help maintain a clean, organized, and welcoming environment that enhances the overall experience.
- Contribute to a positive, respectful, and collaborative work environment through teamwork and open communication.
- Participate in training and skill‑building activities to support personal growth and job proficiency.
- Demonstrate reliability, accountability, and professionalism that strengthen team performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
