Food & Beverage General Manager

Vail Resorts • Mount Crested Butte, CO

3d • $59,330 - $70,000 • Onsite

About The Position

Paradise Warming House is our large format QSR located at the base of the Paradise Lift. We believe that F&B leaders should possess a strong working knowledge of the front and back of house supported by best-in-class central programs, training and support. As such, our in-resort Manager level F&B leaders are responsible for the entire restaurant operation, including front and back of house. The Manager is responsible for executional excellence in both guest and employee experience.

Requirements

• Minimum 5 years of restaurant experience with at least 1 year at a managerial level
• High school diploma or equivalent
• Ability to ski or ride intermediate terrain
• Leadership, problem-solving and multi-tasking skills
• Working knowledge of MS Office Suite
• Communication and customer service skills
• Must be able to lift and carry 40+ lbs.
• TIPS certification required within 30 days of employment
• Serve Safe Food Protection Manager certification required within 30 days of employment.

Responsibilities

• Sets the example for all other staff for service standards, menu knowledge, wine and beverage education, and overall service excellence.
• Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and maintaining daily logbook.
• Understand completely and implement all policies, procedures, standards, specifications, guidelines and training programs for Mountain Dining.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Make employment and termination recommendations consistent with Company guidelines for review.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop staff in all areas of restaurant and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection, timely work-order submissions and by following the restaurant’s preventative maintenance programs.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and follow all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Other duties as assigned.

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED