Senior Food & Beverage General Manager

Vail Resorts • Keystone, FL

1d • Onsite

About The Position

The Senior Manager is responsible for driving a best-in-class quality dining experience across several outlets while creating an environment for growing leaders to flourish and develop. This role is responsible for the financial performance of daily operations including cost of sales & labor, budget development, and analysis of financial information. The Senior Manager will drive the success of the overall Keystone Mountain Dining mission and take part in projects which move innovation forward. They will empower, develop, appraise, and create the best atmosphere for employees to be and do their best, especially leadership development of general managers. This role also involves investigating and resolving guest complaints, ensuring compliance with local, state, and federal regulations for alcohol sales, and operating the business to established Mountain Dining standards. Additionally, the Senior Manager will pursue GX (market research) targets, respond to trends, manage menu costing/pricing, develop new items, analyze product and sales, oversee inventory, and coordinate with other departments and central corporate teams. A key responsibility is hiring, retaining, and training all food service personnel, including domestic and international, seasonal and year-round, management and non-management employees. They will also oversee ordering/receiving, cost transfers, variance reports, and inventory control for all food, beverages, and supplies, ensuring support for corporate strategic partners. Maintaining employee and housing rosters for accuracy in Microsoft Excel and tracking employee trainings/certifications, disciplinary reports, hiring status, and payroll acknowledgement forms are also part of the role. Assisting with F&B new/returning employee orientations and other necessary trainings is also required.

Requirements

• High School Diploma or equivalent
• Minimum 3 years restaurant experience required
• Minimum 5 years supervisory experience required
• TIPS certification required within 30 days of employment
• Serve Safe Food Protection Manager certification required within 30 days of employment

Nice To Haves

• Culinary experience a plus
• Experience with purchasing software preferred
• Knowledge of Microsoft Office suite
• English required

Responsibilities

• Prioritize and foster a culture of safety.
• Embrace our Be Inclusive value and Elevate leadership competency.
• Promote Vail Resorts’ Commitment to Zero.
• Serve as a leader and representative of Keystone Resort.
• Be an active participant on an innovative team.
• Responsible for financial performance of daily operations including cost of sales & labor, budget development, and analysis of financial information.
• Driving success of the overall Keystone Mountain Dining mission and taking part in projects which move innovation forward.
• Empower, develop, appraise, and create the best atmosphere for employees to be and do their best, especially leadership development of general managers.
• Accurately conduct and review daily reports and audits.
• Accurately schedule and review staff to budgeted labor.
• Oversee for payroll exceptions, approvals, and labor distribution reports across a number of outlets.
• In conjunction with restaurant leadership team, investigate and resolve guest complaints.
• Know and enforce local, state, and federal regulations for the sale and distribution of alcohol.
• Operate business to established Mountain Dining standards.
• Actively pursues GX (market research) targets and responds to trends.
• Costing/pricing of menus, development of new items, analysis of product and sales, inventory, ordering, working with maintenance dept. on projects and priorities, floor supervision during peak times, and coordination with other departments and central corporate teams to ensure a smooth operation.
• Responsible for hiring, retaining, and training all food service personnel including domestic and international, seasonal and year-round, management and non-management employees.
• Oversee ordering/receiving, cost transfers, variance reports, and inventory control for all food, beverages, supplies, etc.
• Ensure that operation fully supports initiatives with corporate strategic partners by giving outstanding representation to their product.
• Maintain employee roster & housing roster for accuracy through the season in Microsoft Excel to include utilizing conditional formatting, filters and formula writing.
• Tracking of employee trainings/certifications, disciplinary reports, hiring status, payroll acknowledgement forms, etc.
• Assist with F&B new/returning employee orientations and other necessary trainings.

Benefits

• Free passes for employees
• employee discounted lift tickets for friends and family
• free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED