Food & Beverage Director- Brier Creek Country Club

Invited • Raleigh, NC

1d

About The Position

The Food & Beverage Director provides strategic leadership and oversees the execution of all food and beverage operations at Brier Creek Country Club. Working with the General Manager and Executive Chef, the Director maintains high standards of service and culinary excellence and supports member experiences, operational efficiency, revenue growth, and profitability. The role oversees front-of-house service teams and vendor relationships, develops programming and pricing initiatives, promotes club events, and ensures compliance with safety protocols, regulations, and club standards.

The Director develops food and beverage sales, marketing, and revenue plans; manages budgets, expenses, staffing, scheduling, and payroll; and recruits, trains, and develops service employees. The role works with club departments and member committees to deliver events and services that support engagement and satisfaction. It also oversees food and beverage operations for private events and maintains the cleanliness, organization, and operating standards of club outlets.

This position reports to the General Manager or Club Manager, with support from the Regional Food & Beverage Director. It requires a high school diploma or equivalent and at least five years in club management or a related food and beverage role. A bachelor's degree and specified certifications are preferred. The work involves extended periods of physical activity, variable environments, occasional lifting of up to 100 pounds, and additional hours, including weekends and holidays.

Requirements

• High school diploma or equivalent.
• At least 5 years of experience in club management or a related role in the food and beverage industry.
• Proven experience managing multi-million-dollar operations and making financial decisions.
• Experience handling highly confidential information, such as member and employee data.
• Knowledge of service training and alcohol management.
• Computer proficiency, including spreadsheet software.
• Strong communication and demonstrated leadership skills.
• Completion of food and beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with possible exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to occasionally lift, carry, push, and pull up to 100 pounds.
• Effective talking and hearing abilities and sufficient visual acuity.
• Availability for the attendance requirements on the weekly schedule and additional hours, including weekends and holidays.

Nice To Haves

• Bachelor's degree.
• Food Handlers Certificate.
• Alcohol Safety certification.
• STAR Service Certification.
• ABC Certification.
• CPR Certification.

Responsibilities

• Maintain member relations and facilities by providing a high-quality environment through staffing, programming, service operations, and maintenance.
• Identify and implement member events and food and beverage services that meet member needs and revenue objectives.
• Communicate with members individually and in groups, respond to requests, and help ensure expectations are exceeded.
• Work with member committees to develop and implement activities and events that enhance engagement.
• Develop and implement food and beverage sales, marketing, and net revenue plans in accordance with company guidelines.
• Establish expense controls, monitor department expenses and payroll-to-revenue ratios, and use forecasting systems.
• Oversee service personnel scheduling, labor cost budgeting, and accurate time reporting in accordance with time-management policies.
• Ensure service recovery programs are implemented and staff are trained to address member concerns.
• Recruit, hire, onboard, and develop staff committed to service excellence; conduct performance reviews, cross-training, and development planning.
• Administer compensation in accordance with labor laws and implement staff training programs.
• Foster teamwork, mutual respect, member satisfaction, service standards, and revenue performance.
• Coordinate food and beverage operations with the Membership Director, Superintendent, Head Golf Professional, Event Sales Director, and Marketing.
• Attend and lead department and food and beverage meetings, hold service training sessions, and conduct daily line-ups covering the day's events and menu items.
• Ensure staff follow company policies and procedures and that labor-related processes are properly completed.
• Oversee procurement, scheduling, and payroll in compliance with club policies and regulations.
• Monitor food and beverage service operations for alignment with club standards and goals.
• Oversee food and beverage operations for private events, including attending BEO meetings, determining product and staffing needs, and ensuring smooth service.
• Manage completion of staff side work and maintain cleanliness and organization across food and beverage outlets.
• Develop and manage a monthly or quarterly wine and beverage sales incentive for the service team.
• Control labor, linen, and other food and beverage expenses in line with operational standards.
• Maintain relevant certifications and pursue personal and professional growth.
• Address operational challenges using available resources and collaborate with regional and corporate teams.
• Support team efficiency and club goals, follow safe work practices, and represent management professionally and ethically.
• Assist others and take on additional tasks as assigned by management.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• 401(k) retirement savings plan
• Paid time off and leave programs for full-time team members; time off required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED