Food & Beverage Director- Brier Creek Country Club

ClubCorp • Raleigh, NC

3d

About The Position

The Food & Beverage Director provides strategic leadership and oversees the execution of all food and beverage operations at Brier Creek Country Club. In partnership with the General Manager and Executive Chef, the Director upholds high standards of service and culinary excellence, seeks to exceed member expectations, and advances operational efficiency, revenue growth, and profitability. The role oversees front-of-house teams and vendor relationships, develops programming and pricing strategies, promotes club events, and ensures compliance with safety protocols, regulations, and club standards. The position reports to the General Manager or Club Manager, with support from the Regional Food & Beverage Director.

The Director leads member relations, service operations, staffing, training, budgeting, expense control, procurement, scheduling, payroll, and private-event food and beverage operations. The role works with members, committees, department leaders, and regional or corporate teams to support member engagement and the club’s goals. The Director also fosters teamwork and professional development while maintaining a clean, safe, and well-organized department.

Requirements

• High school diploma or equivalent.
• At least 5 years of experience in club management or a related role in the food and beverage industry.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with possible exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective communication skills, including talking and hearing, and sufficient visual acuity.
• Additional hours, including weekends and/or holidays, are required to meet position deadlines.

Nice To Haves

• Bachelor’s degree.
• Food Handlers Certificate, Alcohol Safety, STAR Service Certification, ABC Certification, or CPR Certification.
• Experience managing multi-million-dollar operations and making financial decisions affecting departmental profit and loss.
• Experience handling highly confidential member and employee information.
• Knowledge of service training and alcohol management.
• Proficiency with computer skills, including spreadsheet software, and strong communication and leadership skills.
• Completion of food and beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety.

Responsibilities

• Maintain exceptional member relations and facilities through staffing, programming, service operations, and maintenance.
• Identify and implement member events and food and beverage services that meet member needs and revenue objectives.
• Communicate with members individually and in groups to ensure expectations are exceeded; accommodate member and guest requests, including last-minute changes.
• Work with member committees to develop activities and events that enhance engagement.
• Develop and implement food and beverage sales, marketing, and net revenue plans in accordance with company budgeting and revenue guidelines.
• Establish expense-control systems, monitor departmental expenses and payroll-to-revenue ratios, and use forecasting systems.
• Oversee service personnel scheduling, labor-cost budgets, time reporting, and compliance with time-management policies and procedures.
• Implement service-recovery programs and train staff to respond to member concerns.
• Recruit, hire, onboard, train, and develop qualified staff; administer compensation in accordance with labor laws and conduct performance reviews, cross-training, and development planning.
• Promote a workplace focused on teamwork, mutual respect, member satisfaction, service standards, and revenue objectives.
• Coordinate food and beverage operations with the Membership Director, Superintendent, Head Golf Professional, Event Sales Director, and Marketing.
• Attend and lead department-head and food and beverage meetings, hold service-training sessions, and conduct daily team line-ups covering events and menu items.
• Oversee procurement, scheduling, and payroll responsibilities in compliance with club policies and regulatory requirements.
• Monitor service operations to ensure alignment with club standards and goals.
• Oversee food and beverage operations for private events, attend BEO meetings, determine product and staffing needs, and ensure smooth execution.
• Manage assigned side work and maintain cleanliness and organization across food and beverage outlets.
• Develop and manage monthly or quarterly wine and beverage sales incentives for the service team.
• Control labor, linen, and other food and beverage expenses in line with operational standards.
• Follow company, club, and department policies; support and enforce policies ethically and professionally; promote safe work practices.
• Maintain required role-related certifications, pursue professional growth, address operational challenges using available resources, and collaborate with regional and corporate teams.
• Assist others and take on additional duties as assigned to support club operations.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs for eligible full-time team members; time off required by applicable law is also provided to part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED