Food & Beverage Cashier (Starting at $18/hr!)

Ponca Gaming•Carter Lake, IA

2h•$0 - $18•Onsite

About The Position

The Food & Beverage Cashier greets and assists guests with ordering and paying for food and beverages. The role provides personalized guest service, accurately processes orders and payments, maintains knowledge of the menu, and helps ensure orders are delivered promptly and correctly. The cashier works with other staff to create a positive guest experience and follows responsible alcohol-service, food-safety, sanitation, and workplace-safety requirements. This position is performed onsite at Prairie Flower Casino. The schedule may include nights, weekends, and holidays. The work environment is usually loud on the casino floor, and team members may be exposed to smoking in or around the casino’s designated enclosed gaming area. The role requires regular standing and walking throughout the shift, occasional lifting and carrying of up to 25 pounds, and the ability to perform assigned tasks in mentally stressful situations. The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribes. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Requirements

Excellent guest-service skills.
Strong interpersonal and communication skills to create a positive experience for internal and external guests.
Highly organized, detail-oriented, and able to prioritize tasks.
Ability to work independently or as part of a team.
Ability to work safely and efficiently.
Ability to add, subtract, and multiply.
Ability to maintain the appropriate Gaming License.
Ability to obtain and maintain responsible alcohol-service and food-handler certification through Prairie Flower training courses.
Ability to stand and walk for the entire shift.
Ability to occasionally lift and carry up to 25 pounds.
Ability to use hands to grasp, handle, or feel objects, tools, or controls, and sufficient dexterity to hold and maneuver food trays, plates, and glasses.
Ability to reach with hands and arms and maintain balance.
Vision abilities including close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
Ability to operate in mentally stressful situations.

Nice To Haves

Experience with a POS system in a restaurant, bar, or casino is preferred.
One year of cash-handling experience is preferred.

Responsibilities

Provide excellent, personalized service by engaging with guests professionally and courteously.
Take food and drink orders accurately and efficiently, and ensure requested items are correct and delivered in a timely manner.
Maintain knowledge of the menu, changes, and specials; explain menu items and assist guests with questions or concerns.
Work as a team with staff members to provide an excellent guest-service experience.
Use the Point of Sale (POS) system to enter orders and charge guests; handle cash and credit card transactions and provide accurate change.
Follow responsible alcohol-service guidelines, including service times, monitoring for signs of intoxication, and checking identification for age requirements.
Stock the front work area.
Set up and maintain a clean and organized work area in accordance with food-safety and sanitation requirements.
Perform duties in a positive, professional manner and maintain a clean, professional appearance according to company standards.
Maintain consistent, regular attendance and work the required schedule, which may include nights, weekends, and holidays.
Work onsite to perform assigned tasks and ensure safety standards are met; promptly resolve possible safety hazards.
Model and champion Prairie Flower Casino’s Mission and Values.
Maintain the appropriate Gaming License and obtain and maintain responsible alcohol-service and food-handler certifications through Prairie Flower training courses.