Food & Beverage Associate

Crafty•San Francisco, CA

6d•$24 - $26•Onsite

About The Position

Crafty’s Food & Beverage Associate is the friendly, service-oriented face of its in-office Concierge pantry program, leading daily execution at a client site. The role supports product merchandising, inventory management and replenishment, and equipment management. It is a full-time, hourly position supporting a San Francisco client Monday through Friday, 7:00 a.m. to 3:30 p.m. The Associate owns the client’s office kitchens, pantries, and storage areas; maintains organized displays; checks expiration dates and rotates products; and performs routine machine maintenance and quality-control checks. Working with a manager, the Associate builds relationships with clients and onsite Crafty teammates, completes task lists and site paperwork, communicates or escalates location needs and safety concerns, and helps keep site guides and standard operating procedures current so shifts run consistently. The role suits an organized, observant, adaptable, and welcoming person who can work independently, communicate effectively, and contribute to a collaborative team. The Associate is expected to help train and support teammates and to meet goals for shift execution, quality control, and client satisfaction. Crafty offers a compensation package that includes healthcare coverage, dental and vision plans, a 401(k), paid time off, equipment certification courses, parental leave, snacks and beverages, and company events. The targeted compensation is $24–$26 per hour; final offers may vary based on location, experience, and expertise. The position also offers an opportunity to help shape a young, growing company.

Requirements

At least 1 year of experience in a fast-paced environment, such as food and beverage, hospitality, retail, logistics, corporate client service, institutional food service, or administrative work.
Clear, positive in-person, verbal, and written communication skills.
Ability to provide patient, client-focused service.
Ability to keep a site running smoothly and efficiently while following best practices.
Punctuality, accountability, and consistency across shifts.
Adaptability, versatility, and ability to solve problems while maintaining a positive approach.
Collaborative, coachable approach when working with clients and teammates.
Strong attention to detail in merchandising, inventory, and other tasks.
Ability to document processes clearly and help create standard operating procedures.
Ability to independently own site tasks and act decisively without daily oversight.
Ability to remain stationary 50% of the time and push, pull, and lift boxes weighing up to 50 pounds throughout the client site.

Nice To Haves

Equipment servicing experience.
Food Handler certification.
Fluency with tools such as Notion, HubSpot, or Rippling.
Bilingual or multilingual ability.

Responsibilities

Own client office kitchens, pantries, and storage rooms, keeping them organized and merchandised.
Complete expiration checks and rotate products as needed.
Build strong relationships with clients and onsite Crafty team members, with manager support, and deliver high-quality service.
Perform routine maintenance on equipment such as coffee machines and kegerators.
Conduct quality-control checks and complete task lists, including inventory and budget tasks.
Help create and maintain site guides and standard operating procedures so shifts run consistently.
Communicate and escalate location needs and safety concerns to the manager.
Accurately complete site paperwork.
Complete daily task lists and support quality-control and client-satisfaction goals.
Share knowledge and help train and support teammates.