Food & Beverage Associate I

Crafty•San Francisco, CA

10d•Onsite

About The Position

Food & Beverage Associates are the friendly, client-facing team members who lead daily execution of Crafty’s in-office Concierge pantry program. The role supports client-site product merchandising, inventory management, order replacement, and equipment management. Associates take ownership of office kitchens, pantries, and storage areas, engage with clients and onsite Crafty colleagues, maintain equipment, perform quality checks, and complete operational task lists and paperwork. This is a full-time, hourly position in San Francisco, California, requiring availability Monday through Friday. The eight-hour shift begins at either 6:00 AM or 9:00 AM, depending on the client assignment. Associates support one client location full-time or split their full-time schedule across two client sites. The role requires access to Crafty’s mobile application on a personal mobile device and includes physical duties such as remaining stationary for part of the workday and moving boxes weighing up to 50 pounds. Success is measured against client retention, task completion, quality-control results, and support for client requests. The position offers $24 per hour, with final compensation dependent on factors including location, experience, and expertise.

Requirements

Must be available Monday through Friday for an eight-hour shift beginning at either 6:00 AM or 9:00 AM, depending on client assignment.
Must be able to download the Crafty application on a mobile device.
Must be able to remain stationary for 50% of the time.
Must be capable of pushing, pulling, and lifting boxes weighing up to 50 pounds throughout the client site as needed.
Demonstrates commitment to understanding and exceeding client needs, with eagerness and patience in client interactions.
Demonstrates effective interpersonal, verbal, and written communication skills.
Ensures operations run smoothly and efficiently while adhering to best practices and standards.
Demonstrates accountability, punctuality, consistency, and reliability.
Adapts to change, anticipates and addresses challenges, and maintains a positive attitude.
Works effectively with others, gives and receives constructive input, and contributes to shared goals.
Shows autonomy, ownership of sites and tasks, and initiative to improve operations.
Demonstrates exceptional attention to detail in merchandising, inventory management, and ownership responsibilities.

Responsibilities

Own and organize client office kitchens, pantries, and storage rooms; perform expiration checks and rotate products as needed.
Engage with clients and onsite Crafty team members to deliver high-quality service.
Perform routine maintenance on equipment such as coffee machines and kegerators.
Conduct quality-control checks and complete task lists related to inventory and budget.
Communicate and escalate location needs or safety concerns to the manager.
Accurately complete pre- and post-route paperwork.
Complete daily task lists and support client requests in coordination with the manager and site point of contact.