Food & Beverage Assistant - SCHEELS Sports Park at Legacy Pointe

The Sports Facilities Companies•Springfield, IL

About The Position

The Food and Beverage Assistant is a front-line supervisor for a diversified food and beverage operation that includes a full-service grill, kitchen, fast-food service, concession stands, mobile food carts, online meals, team meals, and catering. The role helps manage part-time staff, enforce cash-handling policies, and ensure efficient operations across all food and beverage outlets. The assistant works with the Food and Beverage Manager and other management staff to deliver customer-focused service and maintain operational standards.

Requirements

Obtain a TN Food Certification Permit within 90 days of hire.
Ability to operate all kitchen equipment.
Working knowledge of Excel, Word, PowerPoint, Outlook, and POS systems.
Demonstrated ability to teach cash handling, POS operation, and food safety and handling guidelines.
Willingness to engage in continuing education to meet position requirements.
Initiative, drive, and dedication.
Excellent interpersonal, problem-solving, and negotiating skills.
Excellent verbal and written communication skills.
Strong organizational skills.
Ability to work flexible schedules, including weekends, nights, and holidays.
Prior responsibility for P&L management and budget oversight.
Ability to lift 40 pounds waist high.
Ability to stand for extended periods.

Responsibilities

Collaborate with other management team members to maintain continuity, teamwork, and accountability.
Direct and lead concession stand staff during events.
Help coordinate training for production and service employees across food and beverage locations and roles.
Oversee part-time staff and daily concession stand operations in the Food and Beverage Manager’s absence, ensuring staff follow company policies and perform their duties properly.
Ensure patrons are treated respectfully and accommodated efficiently.
Ensure service staff are trained in customer-service skills and techniques.
Work with the Food and Beverage Manager and other managers to ensure services meet customer needs.
Maintain appropriate inventory levels of food, drinks, and other items needed for sales and operations.
Help develop schedules for food and beverage outlets based on business volume and staff availability.
Monitor kitchen cleanliness, safety, and comfort for guests.
Close, restock, and clean food and beverage outlets during events.
Ensure concession stands comply with labor laws.
Assist with event catering, including communication, sales, and setup.
Help ensure compliance with food and beverage health codes, food preparation and cooking guidelines, and sanitation requirements.
Assist with and manage food and beverage inventory activities, including weekly and monthly inventories, ordering, invoicing, pricing, and cost controls.
Follow cash-handling policies to protect the integrity of cash flow.
Represent the organization with personal and professional integrity.
Perform other duties as assigned by management.