Food & Beverage Assistant Manager- The Stonehaus

Westlake Village Inn•Westlake Village, CA

4d•Onsite

About The Position

Stonehaus is more than a restaurant it’s an experience. We are seeking an exceptional hospitality leader who thrives in a high-energy, guest-focused environment and is passionate about elevating both team performance and guest experience. As Assistant Manager, you will serve as a key operational leader, working in partnership with the Director of Operations to support day-to-day service execution, team development, and operational standards. This role provides direct leadership to a front-of-house team of approximately 25–30 employees. This position is well-suited for a hospitality professional with demonstrated leadership experience, strong operational understanding, and a commitment to maintaining service excellence in a fast-paced environment.

Requirements

5–7+ years of progressive leadership experience in a high-volume restaurant, hotel, or food and beverage environment, or equivalent combination of education and experience
Demonstrated experience supervising, training, and developing teams in a fast-paced hospitality environment
Experience with operational management functions including scheduling, labor management, inventory control, and cost awareness
Working knowledge of food safety, sanitation standards, and applicable health and workplace safety regulations
Demonstrated ability to deliver strong guest service while supporting operational efficiency and team performance
Strong problem-solving, conflict-resolution, and decision-making skills in a dynamic environment
Effective verbal and written communication skills with the ability to interact professionally with guests and team members
Ability to prioritize multiple responsibilities, adapt to changing business needs, and maintain composure under pressure
Ability to perform a hands-on leadership role, including active participation in daily operations
Basic proficiency with point-of-sale systems, scheduling platforms, and standard business software
High school diploma or equivalent
Must be at least 21 years of age
Must possess or obtain a valid California Food Handler Card within 30 days of hire
Must possess or obtain California ABC Responsible Beverage Service (RBS) certification within 60 days of hire

Nice To Haves

Prior ServSafe Manager Certification or equivalent food safety certification is preferred, and may be required based on operational assignment or business needs

Responsibilities

Recruit, hire, train, and develop front-of-house team members in alignment with service standards and operational needs
Provide ongoing coaching, feedback, and performance management to support team effectiveness and consistent service delivery
Promote a respectful and service-focused work environment that supports accountability and consistent hospitality standards
Conduct performance discussions and facilitate regular team communications, including pre-shift meetings, to support operational alignment and service execution
Maintain a visible, hands-on presence on the floor to support service operations and guest experience
Respond to and resolve guest concerns in a professional, timely, and service-oriented manner consistent with company standards
Support the development and maintenance of positive guest relationships, including regular and group clientele
Uphold and elevate Stonehaus’ reputation for exceptional hospitality
Maintain working knowledge of food and beverage menus, offerings, and service procedures
Support consistent execution of established quality, presentation, and service standards
Ensure adherence to applicable local, state, and federal food safety, sanitation, and alcohol service regulations
Manage labor budgets and scheduling strategically
Oversee inventory, ordering, and cost controls
Protect revenue through strong cash handling and operational discipline
Monitor cleanliness, organization, and condition of guest and operational areas to support service and brand standards
Identify and recommend opportunities to enhance presentation, safety, and overall condition of guest and operational areas
Partner with culinary, events, and operations teams to support service execution and daily operations
Contribute positively to the overall culture and success of Stonehaus

Benefits

Performance-based bonus opportunities
Paid time off
401(k) retirement plan
Health, dental, and vision insurance
Life and AD&D Insurance
Long Term Disability Insurance
Flexible Spending Account (FSA)
Health Reimbursement Arrangement (HRA)
Voluntary Supplemental Health Benefits: Hospital Care (Indemnity), Accident Injury, Critical Illness,
Employee Assistance Program (EAP): Confidential support for emotional wellbeing, financial planning, legal assistance and life management
Discounted Employee Meals
Employee dining discounts at Mediterraneo and Stonehaus
Generous employee and friends-and-family discounts on stays at the Inn
Employee Recognition Programs: Highlighting outstanding performance through our Employee of the Month and Employee of the Year awards
Employee Referral Program