Food & Beverage Administrative Assistant

Carmel Country Club•Charlotte, NC

6d•Onsite

About The Position

Carmel Country Club is seeking an organized, detail-oriented and personable Food & Beverage Administrative Assistant to support daily dining and event operations. This full-time position blends the back of the house operations and the front of the house to give the Events, and Food & Beverage Departments a polished front. Country Clubs are multi-faceted, robust facilities and this role is essential in pulling multiple areas together. This is a Tuesday through Saturday position, from 9:00 AM - 5:30 PM, with occasional evening or weekend work requested on advanced notice.

Requirements

Must be at least 16 years of age.
Must have a valid driver's license if required to drive machinery or a golf cart, and may require a Motor Vehicle Report.
Must consent to and pass a pre-employment screening.
Must comply with E-Verify procedures.
Must comply with state and federal regulations for youth employment and have a youth certificate filed.

Nice To Haves

Organized, detail-oriented, and personable.
Ability to create relationships with members.
Ability to blend multiple teams and outlets.
Self-starter with the ability to notice opportunities to improve functions.
Acquire basic food & beverage knowledge, especially regarding allergens and dietary restrictions.

Responsibilities

Fill in for the Front Desk Receptionist during breaks and PTO, and close the Front Desk area daily.
Answer phones, direct inquiries, greet and direct guests, address member concerns, and serve as a point-person for Club-related questions.
Take member orders, create BEOs (Banquet Event Orders), ensure information is distributed correctly, distribute BEO packets weekly, and attend weekly BEO meetings.
Support overall Club Communication.
Serve as the point person for holiday To-Go orders for membership.
Develop an understanding of allergens and dietary restrictions, communicating with Culinary Leads.
Create event signage, menus, and F&B collateral.
Gather Club knowledge to answer internal team and external member questions, including website assistance for members.
Create visuals for various events, and provide other administrative and operational support.
Act as a staff liaison with Women members via a Women's Lounge.
Weekly tasks include printing marketing signage and materials, creating an overview of events and Food & Beverage happenings, creating buffet cards and creative menus, and distributing BEO packs.
Daily tasks include answering calls, directing guests, stocking a women's area with food & beverage items and supplies, and providing upkeep.
Provide administrative maintenance and other miscellaneous tasks as needed.