Food & Beverage Administrative Assistant

Carmel Country ClubCharlotte, NC
Onsite

About The Position

Carmel Country Club is seeking an organized, detail-oriented and personable Food & Beverage Administrative Assistant to support daily dining and event operations. This full-time position blends the back of the house operations and the front of the house to give the Events, and Food & Beverage Departments a polished front. Country Clubs are multi-faceted, robust facilities and this role is essential in pulling multiple areas together. This is a Tuesday through Saturday position, from 9:00 AM - 5:30 PM, with occasional evening or weekend work requested on advanced notice.

Requirements

  • Organized
  • Detail-oriented
  • Personable
  • Ability to work Tuesday through Saturday, 9:00 AM - 5:30 PM.
  • Willingness to work occasional evening or weekend hours with advanced notice.
  • Basic food & beverage knowledge, especially regarding allergens and dietary restrictions.
  • Must be at least 16 years of age.
  • Must have a youth certificate filed (if applicable).

Nice To Haves

  • Experience in a similar role at a country club or hospitality setting.
  • Proficiency in creating event signage, menus, and collateral.
  • Experience with website assistance.
  • Strong communication and interpersonal skills.
  • Self-starter attitude.
  • Ability to notice opportunities to improve different functions.

Responsibilities

  • Fills in on breaks for the Front Desk Receptionist, takes over when the main Receptionist is out for PTO, and closes the Front Desk area daily.
  • Answers phones, directs inquiries, greets and directs guests upon arrival, calms member’s concerns, and serves as a point-person for all Club-related questions.
  • Takes a limited amount of member orders, creates BEOs (Banquet Event Orders), ensures information is distributed correctly, distributes BEO packets weekly, and attends weekly BEO meetings.
  • Supports overall Club Communication.
  • Serves as the point person for holiday To-Go orders for membership.
  • Develops an awareness and understanding of allergens and dietary restrictions, maintaining constant communication with Culinary Leads.
  • Offers a wide range of creative support, including event signage, menus, and F&B collateral.
  • Gathers Club knowledge to answer internal team and external member questions, including website assistance for members.
  • Acts as the point person for creating visuals for various events, along with other administrative and operational support.
  • Acts as the staff-liaison with Women members via a Women’s Lounge.
  • Prints marketing signage and materials weekly.
  • Creates an overview of events and Food & Beverage happenings weekly.
  • Creates buffet cards and creative menus weekly.
  • Distributes BEO packs weekly.
  • Answers calls and directs guests daily.
  • Stocks a women’s area with food & beverage items and supplies and provides upkeep daily.
  • Provides administrative maintenance as needed and performs other miscellaneous tasks.

Benefits

  • Competitive wages paid biweekly
  • Paid time off
  • Cost-shared medical & prescription benefits
  • Club paid basic life insurance, long and short-term disability
  • Dental, vision, life insurance
  • Health Savings Account
  • 401k with Club match for eligible team members
  • Daily meals, sodas, and ice cream
  • Golf and tennis playing privileges
  • Discounts on items in our Tennis and Golf shops
  • Training and growth opportunities
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