Food and Nutrition Specialist

Vanderbilt University Medical Center•Nashville, TN

2d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking a Food and Nutrition Specialist to lead, monitor, and audit all activities for patient meal service on nursing units. This role involves administering established policies and procedures to ensure efficient and effective operations, and communicating effectively with staff, nursing personnel, and patients. VUMC is committed to an environment where everyone can thrive and where uniqueness is celebrated, fostering a sense of community and purpose.

Requirements

Hosting & Reception (Intermediate): Demonstrates mastery of hosting and reception in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.
Food Services Supervision (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate food services supervision in practical applications of moderate difficulty.
Customer Service (Intermediate): Keeps management informed on all aspects of one or more projects. Takes personal responsibility to ensure external and internal customer satisfaction is met despite pressures and/or significant obstacles. Discusses options with customer for alternative ways to meet expectations cost-effectively and efficiently. Commands respect and confidence from customers, and identifies, influences and creates business opportunities. Negotiates with customers for changes in service levels, understanding the business rationale for those changes. Deals with unexpected customer demands smoothly and without conflict.
Medical Terminology & Documentation (Fundamental Awareness): Has limited experience, training, direct exposure, or past experience working with medical terminology and documentation.
Relevant Work Experience
Experience Level: Less than 1 year
Education: High School Diploma or GED

Responsibilities

Monitors compliance with all quality standards and procedures by staff within assigned area.
Coordinates operational tasks and resolves problems to ensure timely and efficient service.
Coordinates activities and problem resolution with nursing staff and patients, serving as a liaison to ensure satisfaction with services.
Performs non-routine tasks that significantly impact team performance with minimal guidance.
Conducts research and analysis to solve some non-routine problems.
Provides informal guidance and support to less experienced team members.
Develops self and others by continuously improving own skills through identifying development opportunities.
Builds and maintains relationships by seeking to understand colleagues' priorities, working styles, and developing relationships across areas.
Communicates effectively by openly sharing information with others and communicating in a clear and courteous manner.
Serves others with compassion by investing time to understand the problems and needs of others and how to provide excellent service.
Solves complex problems by seeking to understand issues, solving routine problems, and raising proper concerns in a timely manner.
Offers meaningful advice and support by listening carefully to understand issues and providing accurate information and support.
Performs excellent work by checking work quality before delivery and asking relevant questions to meet quality standards.
Ensures continuous improvement by showing eagerness to learn new knowledge, technologies, tools, or systems and displaying willingness to go above and beyond.
Fulfills safety and regulatory requirements by demonstrating basic knowledge of conditions that affect safety and reporting unsafe conditions to the appropriate person or department.
Demonstrates accountability by taking responsibility for completing assigned activities and thinking beyond standard approaches to provide high-quality work/service.
Stewards organizational resources by displaying understanding of how personal actions will impact departmental resources.
Makes data-driven decisions by using accurate information and good decision-making to consistently achieve results on time and without error.
Generates new ideas by willingly proposing/accepting ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Applies technology by absorbing new technology quickly and understanding when to utilize the appropriate tools and procedures to ensure proper course of action.
Adapts to change by keeping an open mind to changing plans and incorporating change instructions into own area of work.