Food and Nutrition Catering Associate - Patient Meal Service Assistant

Frederick Health

About The Position

This Full-time Opportunity will work directly with our patients to provide MEAL SERVICE ASSISTANCE. Will work 12 hour shifts from 6:30a - 6:30p. The Catering Associate provides personalized meal service to hospitalized patients of all ages (including patients who are NPO or on tube feedings). Meal Service includes direct patient contact in assisting with bedside meal selections, dietary needs, and special requests using an electronic device. Duties also include serving meals to patients, stocking nourishment room, tray assembly, delivery and pick up, cleaning and clearing patient dishware.

Requirements

Basic food handling, customer service and ability to understand diets along with food allergies.
Requires clean and neat appearance with ability to stand for long periods of time.
High School Diploma or equivalent preferred.
Requires 1-year previous food service experience working directly with customers, clients or patients, preferably in an acute care setting.
Proficiency in the use of computer software including: Microsoft Word, Excel, Outlook Email, API, Meditech, and Computrition.
Must possess or be able to learn basic diet knowledge including modified diets. Demonstrate understanding by altering patient menus accordingly.
Strong time management and organizational skills with the ability to prioritize and manage multiple tasks.
Attention to detail while providing excellent personalized service. Must be able to identify solutions to service issues and use critical thinking to resolve them in timely manner.
Excellent verbal and oral communications skills in order to effectively interact with patients, families, managers and co-workers of a diverse population base.
Ability to maintain a high level of confidentiality.
Must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups: X Child (13 months thru 12 years) X Adolescent (13 years thru 17 years) X Adult (18 years thru 65 years) X Geriatric (66+ years)