Food and Beverage Trainee

Beyond GradMiami, FL
Onsite

About The Position

This placement opportunity is designed for individuals seeking comprehensive training in the food and beverage sector within a luxury resort environment. The program spans multiple departments and positions, offering a progressive learning experience from orientation to leadership introduction. Trainees will gain hands-on experience in restaurant operations, fine dining service, and management principles within the hospitality industry.

Requirements

  • Enrollment in a post-secondary ministerially recognized academic institution in the hospitality industry OR a hospitality degree and at least 1 year of recent relevant work experience in the (ultra) luxury hotel industry (outside of the USA) OR 5 years recent relevant work experience in the (ultra) luxury hotel industry (outside the USA).
  • Shown consistent career growth over the last years.
  • Shown serious commitment to your most recent employers.

Responsibilities

  • Participate in a 1-day orientation covering safety training, organizational structure, policies, procedures, benefits, housing, resort culture, and vision/mission/core beliefs.
  • Receive a property and history tour of the facility.
  • Learn and train/supervise safety policies in restaurant operations.
  • Understand individual side-work requirements and proper service techniques.
  • Learn how to effectively distribute tasks to achieve maximum productivity.
  • Gain knowledge about table numbers and proper system for entering data in the Point of Sale (POS) system.
  • Communicate efficiently with the kitchen, including Expo and Food runners.
  • Acquire detailed knowledge of outlet menu items, ingredients, allergy information, prices, food terminology, food service techniques, and sanitation standards.
  • Understand the performance of POS computer systems for food and beverage control.
  • Demonstrate, train, and supervise general and Host-specific techniques of attending to tables/customers.
  • Guarantee compliance with cleanliness standards.
  • Learn and implement procedures for reporting guest complaints.
  • Handle cash handling procedures and complete successful transactions in compliance with F&B outlet regulations.
  • Manage expectations and handle special requests to ensure guest satisfaction.
  • Learn about types and styles of service, sales and up-selling techniques, and proper etiquette for delivering and removing food.
  • Gain knowledge about place settings, greetings, and proper etiquette of fine-dining service.
  • Master the standard 8 steps of wine service and proper steps of fine dining service.
  • Accommodate large parties and maintain efficient service.
  • Monitor inventory levels and report items needing reordering to management.
  • Supervise full opening and closing restaurant procedures.
  • Learn general knowledge of management theories and principles in the hospitality industry, specifically within F&B.
  • Understand the importance of professional ethics, leadership, and trust.
  • Engage in daily team interaction, communication, and cooperation within F&B outlets.
  • Learn methods of scheduling and holding departmental meetings, and creating agendas.
  • Understand principles of communication and coordination with other key departments.
  • Learn methods of creating staff schedules.
  • Understand protocols for monitoring and managing inventory levels for food and beverage outlets.
  • Accurately forecast business levels.
  • Place orders with distributors in line with budget requirements and schedule timely delivery of fresh food and supplies.
  • Learn methods of auditing departmental performance.
  • Provide effective feedback and strategies for addressing areas of improvement.
  • Learn methods of efficiently and effectively training new servers and veteran staff members for continuous improvement.
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