We-Ko-Pa Golf - Food and Beverage Supervisor
About The Position
The Food and Beverage Supervisor assists management with all food and beverage operations at We-Ko-Pa Golf. Duties include opening and closing the restaurant, assisting with banquets and special events, and menu creation. Back-of-house experience is preferred but not required. The role provides exceptional service to internal and external guests in accordance with We-Ko-Pa Way Service Standards, supports consistent food and beverage quality and presentation, monitors staff and operational procedures, and helps ensure guest satisfaction. The position is regular full-time, non-exempt, and scheduled for 40 hours per week. It reports to the Food & Beverage Director. Salary is DOE.
Requirements
- Food Service Workers License.
- Full understanding of the POS system and related programs.
- Hold oneself, supervisors, and coworkers to high standards.
- Work with management to establish an environment where everyone is informed and involved.
- Ability to use tact and appropriate judgment to address guest challenges.
Nice To Haves
- Back-of-the-house experience is preferred but not required.
Responsibilities
- Provide exceptional service to internal and external guests by following the We-Ko-Pa Way Service Standards: Smile and Greet, name and Meet, Thank You, and Goodbye.
- Maintain working knowledge of the menu, specials, and pricing structure.
- Ensure food and beverages are high-quality, well-presented, and served within established time frames.
- Monitor staff daily to ensure systems, protocols, and quality assurance tools are used correctly.
- Visit guest service areas to assess guest satisfaction.
- Communicate regularly with staff.
- Anticipate the needs of scheduled special parties and communicate seating needs to service, bus, and other staff.
- Train staff to promote consistency, high service levels, and guest satisfaction.
- Provide service that exceeds guest expectations.
- Assist management with food and beverage operations, including opening and closing the restaurant, banquets, special events, and menu creation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
