We-Ko-Pa Golf - Food and Beverage Supervisor
About The Position
The Food and Beverage Supervisor assists management with all food and beverage operations at We-Ko-Pa Golf. The role includes opening and closing the restaurant, assisting with banquets and special events, and contributing to menu creation. Back-of-house experience is preferred but not required. This is a regular full-time, non-exempt position with a stated schedule of 40 hours per week, reporting to the Food & Beverage Director. The supervisor supports high-quality food and beverage service and guest satisfaction by maintaining service standards, monitoring staff and operations, communicating with staff, and training employees. The position requires a Food Service Workers License and working knowledge of the POS system and its related programs. Preference is given to qualified applicants who are members of federally recognized Indian tribes; applicants seeking Indian Preference must submit a Certificate of Indian Blood with their application.
Requirements
- Must have a Food Service Workers License.
- Must fully understand the POS system and all related programs.
- Must hold oneself, supervisors, and coworkers to high standards.
- Must be able to use tact and appropriate judgment to resolve challenges with guests.
Nice To Haves
- Back-of-house experience is preferred but not required.
Responsibilities
- Assist management with food and beverage operations.
- Open and close the restaurant.
- Assist with banquets and special events.
- Contribute to menu creation.
- Provide exceptional service to internal and external guests in accordance with We-Ko-Pa Way Service Standards: Smile and Greet, Name and Meet, Thank You, and Goodbye.
- Maintain working knowledge of the menu and specials, including pricing.
- Ensure food and beverages are high quality, well presented, and served within established time frames.
- Monitor staff daily to ensure systems, protocols, and quality assurance tools are used correctly.
- Visit guest service areas to assess guest satisfaction.
- Communicate regularly with staff.
- Anticipate the needs of scheduled special parties and communicate seating needs to service, bus, and other staff.
- Train staff to promote consistency, high service standards, and guest satisfaction.
- Provide service that exceeds guest expectations.
- Work with management to establish an environment where everyone is informed and involved.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
