Food and Beverage Supervisor

Four Seasons Hotels and Resorts•New Orleans, LA

36d

About The Position

Four Seasons Hotel New Orleans is seeking a Food and Beverage Supervisor. The Food and Beverage Supervisor has an active role in the supervision of the restaurant and/or bar. They anticipate guests' needs whilst greeting, seating and serving restaurant and/or bar guests. Our goal is to satisfy each guest and develop loyalty. You will need to add style to a dynamic environment, build and maintain rapport with regular guests, as well as cultivating relationships with new patrons.

Requirements

High reading, writing and oral proficiency in the English language
Previous supervisory or management experience in Food & Beverage
A Valid U.S. Work Authorization.

Nice To Haves

College degree or equivalent preferred.

Responsibilities

Supervise the running of the service, and take quick and appropriate action to correct any shortcomings.
Assist the servers and bussers when required during all service periods.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Effectively handle guest complaints and compliments and communicate to the management team.
Assist and organize departmental meetings with the management team, carry out daily service briefings, and assist in the organization of training sessions.
Work with Restaurant/Bar Managers and Assistant Managers to keep high standards of hygiene, service and presentation in the restaurant and bar, and amongst the staff.
Responsible for duties of the Restaurant/Bar Managers/Assistant Managers in their absence