Food and Beverage Supervisor

Four Seasons Hotels and Resorts•San Diego, CA

4d•$27•Onsite

About The Position

We are seeking a dedicated and service‑driven Food & Beverage Supervisor to join our Residence Club Seasons Restaurant team. This Supervisor plays a vital role in ensuring exceptional guest experiences, supporting daily operations, and maintaining Four Seasons‑level service standards. The ideal candidate is hands‑on, proactive, and committed to fostering a positive and professional work environment.

Requirements

Reading, writing and oral proficiency in the English language
Must be 21 years of age
Must have a valid California Driver’s License

Nice To Haves

Previous supervisory or management experience, preferred
Food and beverage service experience preferred
RBS and San Diego County Food Handlers (not required upon hire)

Responsibilities

Supervise and support employees during set‑up, service, and breakdown to maintain seamless operations.
Communicate shift goals effectively and delegate responsibilities to the team.
Assist in expediting food orders to uphold Four Seasons timing and presentation standards.
Inspect and verify completion of all side work procedures before service begins.
Submit and follow up on work orders to maintain proper functioning of all kitchen equipment.
Provide continuous training and development for servers, server assistants, and other service staff.
Maintain high levels of motivation, morale, and engagement within the Front‑of‑House team.
Support a clean, safe, and organized working environment throughout all service areas.
Act as the Manager‑on‑Duty in the absence of leadership.
Respond appropriately to emergency or safety situations within the Residence Club.
Perform additional tasks or projects assigned by Residence Club management.
Maintain a clean, inviting, and visually appealing physical environment for guests and staff.
Ensure service staff consistently meet Four Seasons guest‑service standards, including guest name recognition and personalized service.
Oversee the Barista counter, ensuring food freshness and proper operation of espresso equipment.
Document operational glitches accurately and follow up promptly to resolve issues.
Ensure consistency, quality, and presentation of all food and beverage offerings.
Leading pre‑shift meetings to communicate updates, policies, and service focus areas.
Maintaining operational logs regarding equipment needs, guest issues, and staff updates.
Collaborating with other departments—including Housekeeping, Engineering, Stewarding, and Laundry—to support seamless guest experiences.
Understanding all menu items, including ingredients, preparation methods, and proper service techniques.
Creating staff schedules and submitting them for manager approval.
Updating staff information boards with schedules, events, and relevant communication.
Hosting during service by greeting guests, managing seating, and ensuring all guest information is relayed accurately to the team.