Food and Beverage Supervisor
About The Position
The Food & Beverage team is seeking a Restaurant Supervisor at Westgate Lakes Resort & Spa to support daily restaurant operations, guest satisfaction, and service standards. This on‑site role works with management to create a welcoming dining experience, support team training and scheduling, enforce policies, and help increase sales while reducing service complaints in a fast‑paced hospitality environment. To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: Integrity, Passion and Work Ethic.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made.
- One to two years of restaurant, food and beverage, or guest service experience preferred.
- Strong guest service, communication, organization, and team leadership skills.
- Ability to work in a fast‑paced hospitality environment.
- Strong guest service, communication, organization, and team leadership skills.
- Ability to work in a fast‑paced hospitality environment.
- ServSafe Certification
Nice To Haves
- Supervisory or lead experience a plus.
Responsibilities
- Assist restaurant management with daily food and beverage operations
- Support high guest satisfaction and service quality standards
- Create a festive and welcoming dining atmosphere
- Assist in increasing sales and reducing service complaints
- Support team member training and onboarding programs
- Assist with scheduling of service‑related employees
- Enforce company, department, and grooming policies
- Participate in the monthly Goals & Measurements Program
- Participate in Serving and Bartending Qualifications
Benefits
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
