Food and Beverage Supervisor

Pyramid Global Hospitality•Chicago, IL

12d•Onsite

About The Position

The F&B Supervisor is responsible for overseeing the F&B operation and staff of the property while maintaining the highest level of standards and efficiency. The David Rubenstein Forum is a University-wide facility for scholarly and academic discourse on campus. The venue supports and promotes inquiry, the open exchange of ideas, and the power of academic, interdisciplinary convening. The Forum is located at the intersection of East 60th Street and Woodlawn Avenue. It serves as a place where scholars gather and exchange ideas through activities that range from talks and workshops to multi-day conferences that span academic disciplines. The facility provides spaces and amenities that are not currently available on campus, including highly collaborative, well-appointed meeting and event rooms commensurate with the types of conferences, special events, workshops, and meetings that University faculty and academic departments host. The building has a sustainable design target of LEED Gold.

Requirements

4 years of progressive restaurant experience preferred.
1-2 years of entry level supervisor and/or lead position experience preferred.
Flexible schedule, able to work evenings, weekends, and holidays when needed.
Knowledge of Microsoft Office Excel, POS System(s) and online reservations sites is a plus.
Manager ServSafe certified with City of Chicago certification and BASSET certified within allotted time designated after starting position.
Specific experience with wine and wine service preferred.

Responsibilities

Shift lead to oversee and direct restaurant and banquet operations as needed.
Ensure scenography standards of atmosphere and cleanliness of the restaurant including inspecting tabletops, bar, side-stations, etc.
Perform daily pre-shift meetings with staff prior to meal period.
Monitor and critique beverage quality, food quality and service levels.
Prioritize guest satisfaction as a top goal through table check-ins with guests.
Promote a professional atmosphere and culture through all departments.
Assist with training and coaching of servers, bartenders, host team and support staff.
Adhere to, support and exemplify all operational procedures and protocols.
Assist with monitoring of all current supplies like glassware, service ware, wines, beer, spirits, dairy, garnishes, dry goods, pens, coasters, staplers, staples, sanitizing wipes, etc.
Assist in counting end of the month inventories for beverage.
Enforce State of Illinois, City of Chicago, the Quadrangle Club, and David Rubenstein Forum alcohol policies.
Ability to use good judgment to de-escalate uncomfortable situations with internal and external guests.
Maintain a consistent smooth running operations.
Respond to any reasonable task assigned by your immediate manager or General Manager.
Assist in all outlets and Banquets when needed.
Other duties as assigned by Manager or Supervisor.