FOOD and BEVERAGE SUPERVISOR

Caesars Entertainment•Greenville, MS

5d•Onsite

About The Position

This role involves supervising the effective operation of designated food and beverage personnel venues, ensuring adequate staffing and overseeing daily operations. The position requires maintaining the highest standards of appearance and cleanliness in all facilities and bar service areas. A key aspect is promoting top-quality guest service, handling complaints, and resolving concerns. Cost control through stock monitoring and adherence to preparation procedures is essential, along with performing regular food and beverage inventories. The role includes training and supervising food servers and bartenders, coordinating employee activities, and managing daily scheduling and payroll for hourly employees. Effective employee scheduling to balance guest service with labor efficiency is crucial. The supervisor may also perform duties of food and beverage employees as needed and must work effectively with colleagues, vendors, and guests. Compliance with all company policies, procedures, and safety regulations is mandatory. This position reports to management and performs duties as assigned.

Requirements

Must be 21 years of age or older
Proficient in English verbal and written
High school diploma or equivalent
Good oral and written communication skills
Two (2) years of food service supervisory experience
Ability to obtain SERV Safe Certification
Ability to push and pull up to 50 pounds
Ability to lift and carry objects up to 25-50 pounds
Ability to bend, stoop, twist, reach, and kneel repetitively
Must be able to work from a standing position and/or walking motion for extended period

Nice To Haves

Flexible to work various shifts, weekends, and holidays

Responsibilities

Supervises effective operation of designated food and beverage personnel venues to include adequate staffing.
Oversee the daily operations of all aspects of food and beverage service on assigned shift.
Maintain the appearance and cleanliness of all facilities and bar service areas at the highest level.
Promotes the highest quality of service to guests.
Handle and resolves guest complaints and concerns.
Control costs of products through monitoring stock and ensuring preparation of all food and beverages within established procedures and policies.
Perform food/beverage inventories at all service areas.
Train and supervise food servers and bartender personnel.
Coordinated all job activities of employees.
Complete scheduling and payroll for all hourly employees on a daily basic.
Responsible for the effective scheduling of employees while maintaining the highest level of guest service while utilizing minimum use of labor hours.
Perform duties of food and beverage employees as required.
Work effectively with other employees, vendors, guests and other visitors.
Comply with all Internal Controls, Company, departmental, and safety policies, procedures, and regulations.
Perform duties as assigned by management.