Food and Beverage Supervisor

Westgate ResortsKissimmee, FL
3d

About The Position

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Assist food and beverage outlet manager with the entire operation and financial aspect of the restaurant by performing the following duties personally or through subordinate supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Assist F&B outlet management team in assuring high guest satisfaction. Create a festive atmosphere for guests to enjoy when dining in the restaurant Increase sales over prior years and decrease amount of service complaints Responsible for team member training programs Responsible for scheduling of all service related employees Enforces team members, company and department grooming policies Participate in company monthly Goals & Measurements Program To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

Requirements

  • Minimum of 1 year in management or a similar role.
  • Proven ability to manage and motivate a team while maintaining a positive, high-energy work environment.
  • Strong organizational skills and a commitment to maintaining food quality and safety.
  • Remain calm under pressure and find solutions that enhance service and efficiency.
  • Must be able to work weekends and holidays as needed.
  • Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

  • Assist F&B outlet management team in assuring high guest satisfaction.
  • Create a festive atmosphere for guests to enjoy when dining in the restaurant
  • Increase sales over prior years and decrease amount of service complaints
  • Responsible for team member training programs
  • Responsible for scheduling of all service related employees
  • Enforces team members, company and department grooming policies
  • Participate in company monthly Goals & Measurements Program

Benefits

  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Wellness Programs
  • Fun, family culture
  • Employee Assistance Program (EAP)
  • Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs
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