Hotel Food and Beverage Manager

FourPoints Monroeville•Monroeville, PA

3d•Onsite

About The Position

The Food and Beverage Manager oversees the day-to-day operations of the food and beverage department, ensuring high-quality service, efficient operations, and guest satisfaction. This role involves managing staff, maintaining budgets, implementing strategies to increase revenue, and ensuring compliance with health and safety standards.

Requirements

Ability to stand, walk, and move throughout the property for extended periods.
Occasionally lift or move items weighing up to 30 lbs.

Responsibilities

Oversee all food and beverage outlets, including restaurants, bars, banquets, and room service, ensuring smooth and efficient operations.
Develop and implement standard operating procedures to maintain high service quality.
Monitor inventory levels, place orders, and manage vendor relationships to ensure timely delivery of supplies.
Collaborate with the culinary team to develop and update menus, ensuring alignment with guest preferences and profitability goals.
Recruit, train, and manage food and beverage staff, fostering a positive and productive work environment.
Schedule staff to ensure optimal coverage while controlling labor costs.
Conduct regular team meetings to communicate goals, updates, and feedback.
Address employee performance issues and implement improvement plans as needed.
Ensure exceptional guest experiences by maintaining high standards of service and addressing guest feedback promptly.
Regularly interact with guests to gather insights and implement service enhancements.
Develop and manage budgets for the food and beverage department, ensuring profitability.
Monitor revenue and expenses, analyzing financial reports to identify areas for improvement.
Implement cost-control measures, such as portion control, waste reduction, and supplier negotiations.
Ensure all food and beverage operations comply with local health and safety regulations.
Conduct regular inspections to maintain cleanliness and adherence to hygiene standards.
Implement and enforce policies related to alcohol service, food handling, and employee safety.