Food and Beverage Manager
About The Position
Still Waters Resort is seeking an experienced and service-driven Food & Beverage Manager to oversee the daily operations of our diverse dining venues while delivering exceptional guest experiences. This leadership role is responsible for managing restaurant operations, staff development, food and beverage quality, guest satisfaction, financial performance, and operational excellence across multiple outlets. The Food & Beverage Manager will oversee the operations of: El Jefe's Mountain Man Bun & Burger Tenders Thirsty's Cocktail & Pool Bar This position reports to the Resort General Manager and works closely with culinary leadership and other department managers to ensure seamless resort operations.
Requirements
- Minimum of 3–5 years of progressive food and beverage management experience.
- Multi-unit restaurant or resort management experience preferred.
- Strong leadership, communication, and team-building skills.
- Knowledge of food safety, sanitation, and alcohol service regulations.
- Experience with inventory management, scheduling, budgeting, and cost control.
- Ability to analyze financial reports and implement operational improvements.
- Excellent problem-solving and decision-making abilities.
- Proficiency with restaurant POS systems and Microsoft Office applications.
- Ability to stand and walk for extended periods.
- Ability to lift up to 50 pounds.
- Ability to work evenings, weekends, holidays, and flexible schedules based on business needs.
- Ability to work in both indoor and outdoor environments.
Nice To Haves
- Resort, hotel, or hospitality management experience.
- ServSafe Food Protection Manager Certification (or ability to obtain).
- Alcohol service certification.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred but not required.
Responsibilities
- Direct and oversee the daily operations of all food and beverage outlets.
- Ensure each venue consistently delivers outstanding food quality, beverage service, cleanliness, and hospitality.
- Maintain high standards for guest service and resolve guest concerns promptly and professionally.
- Monitor restaurant flow, staffing levels, and service efficiency.
- Ensure compliance with company policies, health regulations, and safety standards.
- Recruit, hire, train, coach, and develop food and beverage team members.
- Schedule staff to meet operational demands while controlling labor costs.
- Conduct performance evaluations and provide ongoing coaching.
- Foster a positive, accountable, and guest-focused team culture.
- Lead by example through visible, hands-on leadership during operating hours.
- Manage departmental budgets and achieve revenue and profitability goals.
- Control food, beverage, and labor costs.
- Monitor inventory levels and ordering to minimize waste.
- Review daily sales reports and identify opportunities to improve financial performance.
- Assist with menu pricing, promotions, and seasonal offerings.
- Ensure compliance with all local, state, and federal health and safety regulations.
- Maintain food safety and sanitation standards.
- Oversee alcohol service in accordance with applicable laws and responsible beverage service practices.
- Conduct regular inspections of facilities, equipment, and service standards.
- Create memorable dining experiences that enhance the overall resort stay.
- Respond professionally to guest feedback and implement service improvements.
- Work collaboratively with other resort departments to support special events, group functions, and resort activities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
