Food and Beverage Manager

Aramark•Belleville, ON

5d•CA$60,471 - CA$70,385•Onsite

About The Position

Aramark Sports + Entertainment is looking to hire a Food and Beverage Manager to support the operations at the Belleville – CAA Arena home to the Belleville Senators. The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in many countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing, a new challenge, a sense of belonging, or just a great place to work, our focus is helping you reach your full potential. The Food and Beverage Operation Manager will oversee all aspects and execution of the food and beverage set up and service of events to ensure exceptional guest experiences. This role involves managing staff, maintaining quality standards, controlling costs, demonstrating excellent customer service and ensuring compliance with all policies and/or regulations. The Food and Beverage Manager will receive guidance from the General Manager.

Requirements

3-5+ years of experience in Hospitality operations with a minimum of 2 years in a supervisor or management role
Post secondary degree in Hospitality Management, Business or related field
Ability to work flexible hours including evening, weekends, and holidays
Pass a criminal background check
Excellent customer service and communication skills
Proficiency in budgeting and cost control
Knowledge of POS systems and business tools including but not limited to MS Word, Outlook and Excel

Nice To Haves

Proficiency in French language is an asset.

Responsibilities

Oversee daily operations of the set up and service of all food and beverage events, meetings, conferences, conventions and trade/consumer shows
Ensure consistent delivery of high-quality food, beverage and service standards
Develop and implement service protocols and operational policies
Coordinate with the culinary team and other departments to maintain a smooth workflow
Recruit, train, and mentor staff, including supervisors, servers, bartenders, cashiers and housemen
Assign tasks and manage performance
Foster a positive workplace culture and ensure team adherence to policies, procedures and standards
Manage the team in alignment with the collective agreement
Maintain effective communication and collaborative relationships with all departments
Communicate timelines, actions, and expectations throughout service execution to keep clients informed and confident
Monitor satisfaction at every stage—checking in regularly, confirming solutions meet expectations, and following up after service completion to ensure continued positive experiences
Utilize Aramark’s established operational processes, systems, and technology platforms to maintain consistency
Ensure all documentation, reporting, and data entry are completed accurately and in alignment with company standards
Manage purchasing activities to ensure timely procurement of products and maintain accurate inventory levels
Ensure proper staffing levels that align with business demands and budget requirements
Effective management of food and beverage costs
Compliance with all Aramark policies, procedures and guidelines as well as the client contract and the collective agreement
Compliance with applicable law, codes and regulations including but not limited to those related to Public Health, Food Safety, Alcohol and Gaming Commission of Ontario, and Occupational Health and Safety
All other related and assigned duties and responsibilities