Food and Beverage Manager

Sorrel River Ranch•Moab, UT

3d•Onsite

About The Position

Sorrel River Ranch is a Four Diamond luxury guest ranch located along the scenic Colorado River, surrounded by 2,000-foot high cliffs, buttes, and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park, and 43 miles from Canyonlands National Park. In coming to live and work at Sorrel River Ranch, you are joining a community of like-minded people working for common and worthy goals. Sorrel River Ranch Managers must be willing to invest themselves in our collective endeavor to maintain and improve the ranch for the health and well-being of our broader community, including residents and staff. Housing is provided on this exquisite property. We are looking for a Food & Beverage assistant manager to lead all aspects of the business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Food & Beverage assistant manager's responsibilities include maintaining the restaurant's revenue, profitability, and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of house. We want you to know how to oversee the dining room, check-in with customers, and balance seating capacity. Back of the house experience is essential, as you'll assist in hiring qualified cooks and wait staff, set work schedules, oversee food prep, and make sure we comply with health and safety restaurant regulations. We'll expect you to lead by example and uplift our staff during busy moments. Ultimately, you will ensure our restaurant runs smoothly and has pleasant dining experiences.

Requirements

Proven work experience as a Food and Beverage Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer experience as a manager
Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff
Must be computer and industry software savvy!

Responsibilities

Coordinate Front of the House and Back of the House Operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and effectively to customer complaints
Regularly review quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant's image and suggest ways to improve it
Control operational costs and identify ways to cut waste
Create detailed reports on weekly, monthly and annual revenues
Train new and existing employees on customer service practices
Implement policies and protocols that will maintain future restaurant operations