Food and Beverage Concierge 11am - 7:30pm
About The Position
Cogir Senior Living, based in Scottsdale, Arizona, oversees a network of senior living communities nationwide. They are dedicated to growth, exceptional resident care, and a supportive team environment. Cogir's culture is rooted in human focus, creativity, and excellence. The Food & Beverage Concierge is a resident-facing hospitality professional focused on the Independent Living residents. This role ensures a high-touch, seamless food and beverage experience by supporting resident services, bar operations, dining reservation coordination, administrative F&B functions, and daily service transitions. The position acts as a central communication and service hub between residents, Culinary, Beverage, Dining Operations, and Building Operations Management (BOM). The daily schedule is 11 a.m. - 7:30 p.m. This is a non-tipped position.
Requirements
- A High school diploma or equivalent is required.
- A Food Handler Card/Serve Safe (or ability to obtain) with an understanding of kitchen and dining sanitation and food codes.
- At least two to three (2-3) years of experience in an upscale dining environment is required.
- Proficiency with computer systems, particularly Excel and Word, is required.
- High attention to detail and accuracy in all tasks.
- Strong time management and communication skills.
- Friendly, patient, and professional demeanor.
- Demonstrates initiative, good judgment, and professional ethics.
Nice To Haves
- An Associate's degree in hospitality, Business, or a related field is preferred.
- Previous experience in retirement housing is a plus.
Responsibilities
- Serve as the primary F&B concierge contact for Independent Living residents.
- Provide consistent, professional resident engagement throughout the service day.
- Support dining reservations and inquiries via eMenu.
- Assist with featured Independent Living activities in common areas.
- Support front desk concierge coverage during scheduled break periods.
- Monitor and respond to voicemail and email communications.
- Maintain accurate resident spend-down tracking and updates.
- Coordinate miscellaneous supply requests and operational needs.
- Support F&B and BOM operational requests as assigned.
- Manage Kavala schedule updates and labor tracking.
- Confirm next day room service orders and resident appointments.
- Prepare and distribute end-of-day reporting as required.
- Execute resident happy hour bar service on the 10th floor.
- Provide a nightcap beverage service in the 8th-floor common area.
- Ensure service areas remain stocked, organized, and service-ready.
- Provide resident service support from the 8th-floor concierge desk.
- Update resident spend-down records.
- Coordinate miscellaneous supply ordering.
- Update Kavala schedules and labor tracking.
- Confirm next day room service orders and resident appointments.
Benefits
- Competitive wages, training, and growth opportunities.
- Early access to paycheck (Pay on Demand).
- Health, Dental, Vision, and Life Insurance.
- Paid Vacation, Holidays, and Sick Leave.
- 401K with company match.
- Free meals at work.
- Employee Assistance Program.
- Generous Employee Referral Program and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
