Food and Beverage (Bar) Operations Supervisor

Round1•Reno, NV

3d•Onsite

About The Position

The Food & Beverage (F&B) Supervisor is responsible for managing all F&B operations and delivering excellent customer experience. They will manage all F&B orders, staff, and inventory. Their goal is to maximize sales and revenue, customer satisfaction, and employee engagement. This role requires open availability, a minimum of 40 hours per week, and the applicant must be at least 21 years old to handle and serve alcohol.

Requirements

High School Diploma or GED
Open availability (minimum 40 hours a week)
At least 21 years or older
2-3 years food & beverage management experience, preferably in the restaurant/fast food/hospitality industries.

Nice To Haves

Interest in video games, bowling, and karaoke
Friendly and outgoing personality
Enjoy being around people and working in a fun environment

Responsibilities

Provide excellent customer service and satisfaction by being constantly visible and readily accessible to our customers.
Preserve excellent levels of internal and external customer service.
Investigate and resolve customer complaints regarding food quality, service, or accommodations.
Assign duties to staff on shift.
Lead F&B team by training and appraising talented personnel.
Complete reviews, absence reports, and supervise staff on attendance.
Monitor food preparation methods, portion sizes, garnishing and presentation of food.
Conduct alcohol and age restriction control in accordance with company policies.
Comply with all health and safety regulations.
Schedule and receive F&B deliveries; and check delivery contents to verify product quality and quantity.
Manage all F&B and day-to-day operations within budgeted guidelines.
Create sales and productivity reports for upper management.
Enforce compliance with all local, state, federal regulations and company policy pertaining to safety, loss prevention.