FOH Team Member

NY Pie•Nashville, TN

About The Position

NY Pie is hiring FOH Team Members for its Nashville West location. The position focuses on managing the guest dining experience in a warm, friendly, family-style pizzeria and delivering extraordinary customer service. Team members greet guests, take food and beverage orders, process payments, operate the POS system, answer menu questions, and coordinate with kitchen staff to support dine-in and takeout service. The role offers a flexible full- or part-time schedule and pay of $16–$25 per hour including tips, based on experience, with potential to earn more by learning multiple roles. NY Pie describes its work environment as engaging and fun, with rewards, bonuses, competitions, team-building activities, and free food. The company also offers opportunities to grow and advance. Previous hospitality or customer-facing experience is preferred. Team members must have, or be willing and able to obtain, the proper state service certification, subject to restrictions.

Requirements

  • Strong verbal communication skills for interacting with guests.
  • Ability and willingness to work closely with team members.
  • Ability to stand and walk for long shifts, often 6 or more hours.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Familiarity with menu ingredients to address food allergies and dietary needs.
  • Must possess or be willing and able to obtain the proper state service certification, subject to restrictions.

Nice To Haves

  • Previous experience in hospitality or customer-facing roles.
  • Ability to learn multiple roles, which may increase earning potential.

Responsibilities

  • Greet guests warmly, answer menu questions, and provide recommendations.
  • Use the Toast POS system to submit accurate food and beverage orders to the kitchen.
  • Ensure takeout orders are properly packed and coordinate with kitchen staff or waitstaff so complete meals reach the correct guests.
  • Total bills, process cash and credit payments, and return change.
  • Clean and reset tables, clear dishes, and maintain station cleanliness.
  • Coordinate with kitchen staff to support a seamless dining and takeout experience.
  • Maintain register accuracy and manage the POS system.

Benefits

  • Rewards and bonuses.
  • Fun competitions and team-building activities.
  • Free food.
  • Opportunities to grow and advance within the company.
  • Flexible full- or part-time schedule.
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