FOH Support (Olive & Finch - DIA)

Olive and Finch•Denver, CO

4d•Onsite

About The Position

The FOH Support member at Olive and Finch (DEN Airport) is a high-energy, versatile professional who serves as the main point of contact for our traveling guests. This role is built for a friendly hospitality enthusiast who thrives in a fast-paced airport ecosystem and loves to pivot across multiple functions. The Olive and Finch Support member must be eager to work all roles-seamlessly transitioning from greeting and seating guests to running food, bussing tables, and keeping the space pristine. Crucially, this person acts as a brand ambassador, clearly explaining the unique operational flow between Olive and Finch's sit-down bar service and the adjacent Olive & Finch Counter + Market to passing travelers.

Requirements

Must be able to successfully pass the required federal background screening and fingerprinting process mandated by Denver International Airport to secure an airport badge.
Previous restaurant, bar, hosting, or fast-casual hospitality experience is preferred but not required.
A genuine desire to learn and work all front-of-house roles with the flexibility to pivot tasks dynamically on a dime.
Proven ability to handle multiple priorities and remain genuinely warm and professional under heavy passenger volumes.
Schedule flexibility to work weekends, evenings, early mornings, and holidays as needed to align with airport flight schedules.
This is a hands-on, highly active position requiring extended periods of standing, walking, and moving quickly across the dining floor.
Must be able to bend, reach, and lift up to 25 lbs to support table busing and dining room stocking.
Must be able to pass a federal background check.

Responsibilities

Act as the primary face of the space, welcoming travelers and clearly communicating how they can order across our concepts (explaining the service flow between Olive and Finch and the Olive & Finch Counter + Market).
Greet and seat guests warmly, managing the flow of the dining and lounge areas with an accommodating attitude.
Maintain a friendly, upbeat demeanor, answering guest questions with clarity, speed, and accuracy.
Run dishes and drinks promptly and accurately from the kitchen and bar to the correct tables.
Clear, clean, and reset tables swiftly to maximize seating capacity for hurried travelers.
Keep the dining room, host stand, and server stations fully stocked with menus, rolled silverware, water stations, and service essentials.
Maintain a sparkling clean and orderly dining room area, sweeping floors and wiping surfaces as needed throughout the shift.
Strictly follow all local health department rules and airport-specific safety, health, and food sanitation procedures.