FOH Manager- Gentle Ben's

UniConcepts • Tucson, AZ

11d • Onsite

About The Position

As a FOH supervisor, you will oversee the front of house staff at Gentle Ben’s. The duties for this position include running the restaurant and addressing problems and fixes as they arise. You will coach and mentor staff that is not meeting standards and advise the GM of staff that aren’t taking to coaching. You will also address customer complaints or inquiries in a quick, kind manner.

Requirements

• A minimum of 1 year of experience in restaurant management is preferred, demonstrating your ability to lead and manage a team effectively.
• Possession of Managerial Food Handler & Title IV certifications is required.
• Must be available to work evenings, weekends, and holidays, accommodating the dynamic nature of the hospitality industry.
• Strong leadership qualities are essential, as you will be responsible for motivating and inspiring your team to deliver exceptional service.
• The ability to handle conflicts professionally and impartially, maintaining a positive work environment even in challenging situations.
• Basic accounting and arithmetic skills are necessary for managing cash transactions and monitoring financial performance.

Responsibilities

• Closing the restaurant, ensuring all tasks are completed efficiently and effectively.
• Training and mentoring new team members, assigning duties and providing guidance to ensure they meet our standards of excellence.
• Addressing customer inquiries and resolving any issues or complaints promptly and professionally.
• Ensuring that every guest leaves satisfied.
• Ensuring that the restaurant adheres to all health and safety regulations, maintaining a clean and safe environment for both customers and staff.
• Monitoring stock levels and notifying the General Manager to replenish supplies as necessary to avoid disruptions to service.
• Maintaining cash drawer accuracy and implementing measures to minimize costs while maximizing profitability.

Benefits

• Two weeks of paid time off, including one week of sick leave and one week of personal time.
• Eligibility for 401k enrollment after one year of employment (with a minimum of 1000 hours worked)
• Health Benefits available after 60 days

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed