FMS Information Systems Assistant

Rochester Institute of Technology•Rochester, NY

13d•$22 - $27•Onsite

About The Position

The FMS Information Systems Assistant is part of the FMS Operations Center and plays a key role in providing administrative, technical, and data management support across FMS. This position supports departmental systems, maintains critical operational data, assists with technology-related needs, and helps ensure the accuracy and efficiency of business processes. The role also develops and maintains documentation, coordinates equipment and asset records, and serves as a resource for department-wide information systems and operational support.

Requirements

Knowledge of operating systems such as Windows or Linux
Knowledge and use of system management tools and scripting languages
Skill in testing, patching, and maintaining systems
Skill in troubleshooting and performing root cause analysis
Ability to work independently or as part of a team
Ability to communicate effectively to both technical and non-technical colleagues, team members, and vendors
Associate's degree in related field
2 years of relevant experience
Equivalent combination of experience & education may be considered
Candidates must be eligible to work in the United States.

Responsibilities

Performs routine system maintenance for department systems to ensure proper functionality and availability
Troubleshoots basic and common technical issues
Evaluates system functionality and identifies areas for improvement, including test patches and upgrades
Maintains, configures, and tests future system applications and functionality
Drafts, manages, and updates user protocols, guides, and similar documentation
Provides training and support to end users
Other duties as assigned