Flow Cytometry Systems Engineer

nomic•Boston, MA

21h•Hybrid

About The Position

Nomic was founded to make biology easier to measure—and to enable scientists to extend lives by making proteomics accessible, scalable, and routine. Our story began at McGill University, where our co-founders and early team developed breakthrough technology that would change the way proteins are measured. Today, Nomic is powered by our proprietary nELISA® platform—an end-to-end technology that delivers high-throughput, quantitative, and affordable protein data at unprecedented scale. With the launch of Omni 1000, we are making the $50 proteome a reality, breaking down barriers that have limited the field for decades. For the first time, large-scale, quantitative proteomics is accessible to any scientist, supporting everything from drug discovery and translational research to AI-enabled therapeutic development. Since our launch, we’ve partnered with leaders in pharma, biotech, and academia—including GlaxoSmithKline and the Broad Institute—and have profiled more than 500,000 samples across diverse applications. Our growth is fueled by over $60 million in investment from top-tier backers, including our recent $42 million Series B. Nomic is headquartered in Montreal, Canada with a satellite research lab in Boston, Massachusetts. We’re building a team of world-changers—scientists, engineers, and problem-solvers who believe that accessible proteomics can help shape the future of medicine. Flow cytometry is a core part of how our platform operates, and as we scale our internal operations and customer deployments, we need deeper in-house expertise in cytometer performance, maintenance, troubleshooting, and integration. If you want your work to have real impact, we’d love to meet you. About the Role As our Flow Cytometry Systems Engineer , you will be Nomic’s internal subject-matter expert for the commercial flow cytometers used across our operations, development, and customer deployment workflows. This role is similar to an internal Field Applications Scientist / Field Applications Engineer for flow cytometry. You will support our internal teams in the use, maintenance, troubleshooting, and improvement of cytometers for nELISA readout, while also helping our customers to successfully run Nomic kits on-site using their own instruments. You will sit at the intersection of operations, R&D, engineering, product, customer deployment, and technical support. Your work will help ensure that our cytometry workflows are robust, reproducible, well-documented, and scalable across both internal and customer environments.

Requirements

Bachelor’s degree or higher in Bioengineering, Mechanical Engineering, Biomedical Engineering, Biotechnology, or a related Engineering discipline.
4+ years of industry experience after university in a technical applications, field applications, field service, field deployment, or life science instrumentation role.
Recent hands-on experience supporting flow cytometers , ideally in a customer-facing or field-facing role.
Strong fundamental understanding of flow cytometry, including instrument setup, fluidics, optics, lasers, detectors, calibration, QC, controls, compensation, gating, data acquisition, troubleshooting, and assay variability.
Experience working with commercial flow cytometry platforms from companies such as Bio-Rad, Cytek, BD, Beckman Coulter, Sony Biotechnology, Thermo Fisher, or similar life science instrumentation companies.
Comfortable supporting both technical users and non-expert operators through training, documentation, and hands-on troubleshooting.
Experience supporting customer installations, assay transfers, product deployments, instrument qualification, or on-site technical implementations.
Experience working in a fast-paced startup or scaling technical operations environment.
Strong written and verbal communication skills, with the ability to create clear SOPs, technical guides, training materials, and support documentation.
Ability to work cross-functionally with Operations, R&D, Product, Quality, Commercial, and customer-facing teams.

Responsibilities

Serve as Nomic’s internal expert for commercial flow cytometers used in internal operations, assay development, QC, and deployment workflows.
Support cytometer setup, daily operation, calibration, QC, maintenance, troubleshooting, and performance monitoring.
Be responsible for maintenance and repair across our growing fleet of cytometers, including replacing parts, servicing fluidics, aligning optics, and performing deeper hardware work to improve platform performance and robustness.
Help internal teams understand how cytometer performance affects assay quality, data quality, reproducibility, and operational reliability.
Diagnose issues across instruments, reagents, samples, acquisition settings, cytometry templates, controls, user technique, and downstream data quality.
Develop and maintain best practices for cytometer use, including SOPs, training materials, maintenance schedules, QC checklists, troubleshooting guides, and vendor escalation playbooks.
Work with operations and development teams to improve cytometer uptime, assay robustness, workflow consistency, and operator training.
Support deployment customers running Nomic kits on-site with their own commercial cytometers.
Help assess customer cytometer readiness, including instrument configuration, maintenance status, QC procedures, acquisition settings, and workflow compatibility.
Support customer onboarding, training, protocol transfer, cytometer setup, and troubleshooting for successful kit execution.
Provide remote and, when needed, on-site technical support during the lifetime of customer deployments.
Partner with our customer-facing commercial, product, customer support, and R&D teams to translate field learnings into improved documentation, training, protocols, and product requirements.
Build scalable support processes that allow Nomic kits to run reliably across different customer cytometer environments.
Frequently travel (>50%) to support Nomic’s internal sites (Montreal, Boston), and visit customer sites as needed.
Evaluate cytometer-related sources of variability and help implement improvements to reduce failure modes in internal and customer workflows.
Work with internal teams and external vendors to resolve recurring instrument or workflow issues.
Help establish platform-level knowledge around cytometer fluidics, optics, lasers, detectors, compensation, gating, controls, bead-based assays, and QC metrics.
Contribute to continuous improvement projects that make Nomic’s cytometry workflows more robust, transferable, and easier to operate.
Support the selection, qualification, and operationalization of cytometry platforms and accessories as Nomic scales.