FHN OB Flow Controller- Sunday-Wednesday

ID Logistics US•Frackville, PA

2d•Onsite

About The Position

This role is for a Flow Controller working Sunday through Wednesday, from 7:00 PM to 5:30 AM. The position involves providing customer service, managing incoming calls, verifying shipment details against documentation, scheduling deliveries, processing deliveries and loads, resolving shipping/receiving issues, and maintaining paperwork. The role also requires adherence to Good Manufacturing Practices and company safety rules.

Requirements

High School Diploma or GED; or equivalent combination of experience and education.
3 months verifiable customer service experience.
Strong written and verbal communication skills.
Outstanding computer and data entry skills.
Ability to effectively multi-task.

Responsibilities

Provides customer service assistance to customers and manages incoming calls.
Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
Set daily delivery appointments.
Process incoming deliveries.
Process completed loads.
Resolve any issues with shipping and/or receiving with internal staff.
Files paperwork daily.
Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
Observe all company safety rules and assist in enforcement as appropriate.
Other duties as assigned.