Floral Clerk
Hy-Vee, Inc.•Omaha, NE
•Onsite
About The Position
The Floral Clerk assists customers with floral orders and provides friendly, attentive service. The role includes creating beginning-level floral designs, preparing and replenishing floral products, maintaining department freshness and appearance, processing orders and payments, and making deliveries as needed. Training is provided. The position is based primarily in a store environment and requires night and weekend shifts.
Requirements
- Commitment to Hy-Vee’s mission and a genuine passion for helping customers.
- Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
- Ability to apply math skills, including fractions, decimals, and percentages.
- Clear communication with customers and co-workers and a positive contribution to the team.
- Ability to maintain confidentiality of customer order details.
- Less than a high school diploma or equivalent experience is accepted.
- Successful completion of a pre-employment drug screen is required.
- Night and weekend shifts are required.
Nice To Haves
- Six months of similar or related work experience is preferred.
Responsibilities
- Greet customers and assist with placing floral orders in person or over the phone, completing required order paperwork.
- Prepare, finish, and replenish small floral and greenery arrangements, corsages and boutonnieres, roses, carnations, balloon bouquets, bows, and other floral items.
- Send and retrieve FTD, Teleflora, and computer orders, while maintaining confidentiality of order details.
- Review floral products for freshness and anticipate the department’s daily product needs.
- Water plants and maintain the appearance and cleanliness of the department, including coolers, counters, floors, and sinks.
- Prepare the daily delivery list and deliver orders as needed.
- Unload trucks, store and check in products, put products away, and process invoices as needed.
- Operate the department register, receive payments, and make change as applicable.
- Remove trash promptly and assist with general department upkeep.
- Answer phone calls promptly and provide helpful customer service.
- Follow the company dress code, hygiene standards, and department and company guidelines.
- Assist with other tasks and special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
