Floor Supervisor Housekeeping - MGM National Harbor
MGM Resorts International•Harbor, OR
•$42,500 - $58,500•Onsite
About The Position
The Floor Supervisor Housekeeping is responsible for overseeing and ensuring the smooth operation of assigned housekeeping areas. All duties are to be performed in accordance with departmental policies, practices, and procedures. This role involves supervising, training, and assisting employees, distributing workload, conducting daily briefings, ensuring cleanliness standards, performing inspections, monitoring productivity, and counseling employees on job responsibilities and guest service.
Requirements
- At least 21 years of age
- High School Diploma or GED
- 2+ years of prior relevant experience in a related field
Responsibilities
- Oversee and ensure the smooth operation of assigned area
- Supervise, train, direct, and assist all employees assigned to the area
- Distribute workload fairly and evenly to those assigned to the station
- Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
- Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
- Perform daily written guest room inspections in accordance with department standards
- Perform frequent and consistent visual inspections of guest rooms and assigned public areas
- Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
- Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service
Benefits
- Health & Income Protection benefits
- Access to company hotel, food and beverage, retail, and entertainment discounts
- Discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare benefits
- Financial benefits
- Time off benefits
- Professional and personal development through programs and networking opportunities
- Volunteer opportunities in the community
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plans
- Time off plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
