Floor Supervisor - Housekeeping
NASHVILLE DOWNTOWN HOTEL LLC•Nashville, TN
•Onsite
About The Position
Responsible for supervising Housekeeping operations, in order to ensure guest room cleanliness & sanitation.
Requirements
- Qualifications
Responsibilities
- Supervise Housekeeping staff, providing open communication, training, coaching and counseling, performance feedback in order to ensure productivity and efficiency in service delivery, as well as positive moral amongst the team
- Inspect the cleaning of guest rooms, public areas, turndown and heart of the house, to include VIP rooms
- Issue work assignments to staff ensuring a smooth flow of housekeeping operations, taking account special request, deep cleaning area, areas of concentration
- Issue supplies to staff, controlling inventory and expenses
- Respond to guest requests, ensuring guest satisfaction, and maintaining standards of service
- Log lost & found items to maintain control
- Maintain a safe work environment for co-workers and a safe hotel for guests
- Maintains strong influence within all hiring, training, performance evaluations, discipline and/or termination decisions.
- Responsible for receiving, processing and investigating complaints made per the existing harassment policy.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
