Floor Manager Housekeeping

Hilton Grand Vacations•Las Vegas, NV

7d•Onsite

About The Position

Join our award-winning team at the newly renovated Hilton Grand Vacations at the Flamingo. Our resort is located in the center of the Las Vegas strip, within the 15-acre Flamingo resort campus, offering easy access to local casinos, restaurants, and attractions. This is your chance to be a part of a dynamic and thriving environment where you can learn and grow in your career. We are looking for a Housekeeping Floor Manager to join the team at Hilton Grand Vacations at the Flamingo.

Requirements

High School graduate or GED equivalent
Minimum of 2 years of Supervisory and/or Management experience.
Previous customer service experience
Have open availability.
Computer experience

Nice To Haves

Bi-lingual in Spanish language a plus.
Computer experience using programs such as MS Word, Excel and Internet preferred.

Responsibilities

Ensures all assets of the Housekeeping department, equipment, supplies and storage are properly locked and secured.
Routinely inspect units and common areas to ensure they are in compliance with departmental standards.
Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.
Assists in ensuring that an accurate inventory of linens and supplies are maintained.
Supervises all laundry operations and assists with the carpet and floor maintenance program.
Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department
Manages administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
May investigate accidents and initiate accident reports recommending appropriate corrective action.
Ensures all departmental staff is working safely and in accordance with OSHA regulations.
Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules.
May be required to conduct departmental meetings.