Floor Manager Housekeeping

Hilton Grand Vacations • Paradise, NV

7d • Onsite

About The Position

Join our award-winning team at the newly renovated Hilton Grand Vacations at the Flamingo. Our resort is located in the center of the Las Vegas strip, within the 15-acre Flamingo resort campus, offering easy access to local casinos, restaurants, and attractions. This is your chance to be a part of a dynamic and thriving environment where you can learn and grow in your career. We are looking for a Housekeeping Floor Manager to join the team at Hilton Grand Vacations at the Flamingo.

Requirements

• High School graduate or GED equivalent
• Minimum of 2 years of Supervisory and/or Management experience.
• Previous customer service experience
• Have open availability.
• Computer experience

Nice To Haves

• Bi-lingual in Spanish language a plus.
• Computer experience using programs such as MS Word, Excel and Internet preferred.

Responsibilities

• Ensures all assets of the Housekeeping department, equipment, supplies and storage are properly locked and secured.
• Routinely inspect units and common areas to ensure they are in compliance with departmental standards.
• Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.
• Assists in ensuring that an accurate inventory of linens and supplies are maintained.
• Supervises all laundry operations and assists with the carpet and floor maintenance program.
• Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department
• Manages administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
• May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations.
• Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules.
• May be required to conduct departmental meetings.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED